Direct-hire Desktop Support Technician Opportunity in Irving, TX

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Desktop Support Technician Opportunity in Irving, TX

JOB TITLE:    Desktop Support Technician

RESPONSIBILTIES

As a key member of the team; the Desktop Support Technician provides hardware troubleshooting, repair, and imaging of all things hardware related including desktop and laptops. The Desktop Support Technician also ensures timely, consistent, superior hardware support and output quality while working at a swift pace.

Top 4 things this company is looking for in addition to technical skills:

  • Ability to innovate in order to take the business to the next level by proposing new solutions that consider ROI or efficiencies
  • Ability to get along well with and serve people
  • Ability to prioritize tasks
  • Ability to document well troubleshooting and procedures

QUALIFICATIONS:

  • 2+ years in a desktop support role with an understanding of image creation, operating systems, and component level troubleshooting.
  • Knowledge of computer hardware in an enterprise environment
  • Experience with image creation/capture technologies and methods
  • Knowledge of command line, batch files and scripting helpful
  • Knowledge of a range of diagnostic tools and utilities
  • Familiar with Microsoft Deployment Toolkit and SCCM
  • Detail-oriented with the ability to work at a swift pace and prioritize tasks
  • Must work well with people and be a servant leader
  • Must have strong written, including typing and verbal communication skills and be able to document well.
  • Must have excellent organizational and time management skills
  • Demonstrated attention to detailed, accurate documentation
  • Must be self-motivated and able to work in a team environment
  • Must be innovative and think outside the box to create new solutions to help the business
  • Previous experience designing and implementing IT projects strongly desired
  • Experience managing and creating Active Directory OU’s and Group Policy objects a plus
  • Experience with Office 365 and Exchange
  • Bachelor’s degree in Computer Science or Information Technology field preferred or equivalent experience with software and hardware support
  • Network or System Administration experience a plus

ESSENTIAL FUNCTIONS:

  • Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware and configuring systems and applications
  • Diagnose system hardware, software and operator issues
  • Access software updates, drivers, knowledge bases, and frequently asked questions resources
  • Create and maintain PC images in a MDT, SCCM environment
  • Provide remote support as needed
  • Assess need for system reconfigurations (minor or significant) based on request trends and make recommendations
  • Log all end user interaction in help desk ticketing system ensuring accurate and adequate annotation
  • Recommend and/or perform remedial actions to provide resolution
  • Ensure proper, timely and professional responses to hardware support requests
  • Assist in project design and scope of work creation for project quotes
  • Hours generally support a balanced lifestyle, however must be willing and able to work long hours and some weekend work as projects/tasks require
  • As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assigned
 

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

Regards,

Mike Hanes
ProVisionTech
“Save Time, The Best Resources, Guaranteed!”

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Contract-to-hire Senior SCCM Engineer Opportunity in Dallas, TX

Senior Engineer – EndPoint Configuration & Automation

The candidate would assist us with an SCCM rollout to roughly 40 branches, converting their current imaging server (MDT) to SCCM.  The candidate would need to be proficient in all things SCCM, including Operating System Deployment, Desired Configuration Management, Application Packaging and Deployments, Software Updates, Bitlocker Administration, reporting, advanced collection queries, and all things troubleshooting and management in SCCM.  The candidate would also need to be proficient in Microsoft inTune management for mobile devices as well as Windows devices.  The candidate would also need to be proficient in Active Directory, Group Policy, and other Microsoft configuration management technologies.

This would be more of a senior level SCCM role, so 4-5 years experience is beneficial, along with experience in a diverse, decentralized global environment.

SUMMARY:

Reviews, analyzes, designs, programs, modifies, develops and implements complex endpoint configuration via automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform all Microsoft System Center Configuration Manager related tasks and administration including but not limited to:  OSD/Task Sequence Creation, Driver Management, Configuration Management, Application Packaging, Software Deployment, Software Updates, Desired Configuration Management, Software Metering, Reporting, Bitlocker Administration for a global corporate infrastructure.
  • Manage Microsoft inTune configuration, delivery, and administration for mobile endpoints and workstation endpoints
  • Provide support to one or more projects simultaneously
  • Deliver projects on schedule
  • Work with internal customers on complex needs and may consult with external customers
  • Assess and determine technical frameworks for managing  endpoints across the organization.
  • Create short-term tactical solutions to achieve long-term objectives and an overall  endpoint management roadmap
  • Develop and promote  endpoint management methodologies and standards
  • Establish processes for governing the identification, collection, and use of corporate  endpoints; take steps to assure  endpoint configuration accuracy and validity
  • Work closely with project managers on all projects involving  endpoints
  • Develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of  endpoints
  • Document the  endpoint configuration and environment in order to maintain a current and accurate view of the larger picture
  • Plan and coordinate own work to meet commitments and quality expectations
  • Identify and resolve project issues
  • Achieve external certifications, memberships, and/or awards/recognition in various areas of specialization
  • Perform other duties as assigned.

COMPANY’S FUNDAMENTAL PRINCIPLES:

  1. Adaptability – Effectively adapts and to changing work environments.  Remains flexible in spite of adversity.  Embraces change from current environment to desired future state.  Adapts effectively to changing technology and changing job demands.
  2. Resourcefulness – Takes steps to improve processes, correct errors, and expand overall products or services in order to meet the customer’s changing needs.  Strives for continuous improvement and ultimately perfection by identifying opportunities and accessing risks.  Supports an environment that is conducive to change and fosters a free exchange of ideas to improve processes.
  3. Customer Focus – Provides excellent customer service to clients, vendors, and/or fellow Company employees.  Responds promptly, professionally, effectively, and efficiently to internal and external customer needs.  Manages difficult or emotional situations.  Recognizes sense of urgency in responding to needs.  Follows up to ensure requests, needs, and commitments are met are met consistently.  Displays an attitude of friendliness and service towards our customers and a willingness to make the extra effort to satisfy their needs.
  4. Dependability – Meets deadlines and commitments to ensure the job gets done.  Consistently completes assignments in an accurate and timely fashion.  Commits to long hours of work when necessary to reach goals.  Demonstrates ability to work independently.  Meets deadlines and performs at expected level in typical circumstances as well as unexpected circumstances.
  5. Ethics – Exemplifies and integrates Company’s code of ethics into all aspects of management.  Supports and upholds the organization’s standards and values.  Demonstrates honesty, reliability, and professionalism.  Maintains the highest ethical standards in Company policy and employee conduct.  Discourages violation of ethical conduct.  Ensures sensitive information remains confidential.

JOB SPECIFIC REQUIRMENTS:

  1. Analytical Skills – Synthesizes complex or diverse information using intuition, research and experience to complement data provided.  Reviews & analyzes a wide variety of information and recommends a specific course of action.
  2. Business Process Improvement – Takes steps to improve or correct errors and expand overall products or services.  Strives for continuous improvement by identifying opportunities and assessing risks.  Supports an environment conducive to change and foster free exchange of ideas to improve processes.
  3. Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  4. Mathematical Reasoning – The ability to choose the right mathematical methods or formulas to solve a problem.  Ability to create or interpret graphs, tables, and formulas.
  5. Problem Resolution – Analyzes problems and alternative solutions and takes appropriate timely action to achieve desired business results.  Seeks unique and novel solutions to problems and considers impact of final resolution.
  6. Productivity – Stays focused and uses time efficiently.  Prioritizes work effectively.  Performs work with minimal supervision.
  7. Reasoning Ability – Ability to apply common sense understanding to assignments or role.
  8. Drive to Perform – Identifies and accomplishes challenging objectives or personal goals.  Works effectively with others to achieve goals.  Looks for and takes advantage of opportunities.  Maintains a high level of interest, enthusiasm and personal focus.
  9. Technical Skills – Ability to understand and interpret the laws, rules, policies, procedures, or systems related to the job.
  10. Technology – Generates or adapts equipment and technology to serve user needs.  Writes or interprets computer programming for various purposes.
  11. Customer Service – Ability to effectively and efficiently communicate with internal customers with the ability to calm tense situations.

SUPERVISORY RESPONSIBILITIES:

None required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree or equivalent work experience
  • Five (5) or more years of experience in the related field in a large corporation or consulting environment; or equivalent combination of education and experience
  • Five (5) or more years working knowledge, production support, and configuration experience of relevant infrastructure systems required.
  • Experience with Microsoft’s System Center Configuration Manager and related suite of applications.
  • Experience with Microsoft’s inTune and related suite of applications
  • Ability to present ideas in user-friendly/non-technical language
  • Must posses a collaborative/team oriented work approach
  • Must have strong oral and written skills to effectively communicate ideas and processes
  • Ability to be flexible within a fast-moving work environment and juggle multiple priorities simultaneously
  • Good organizational, interpersonal, and analytic faculties
  • Solid troubleshooting skills
  • Working knowledge of deploying software, patches, operating systems, and configuration items utilizing Microsoft’s System Center Configuration Manager.
  • Working knowledge and experience analyzing SCCM and system logs and identifying potential issues with deployments, introducing and integrating new technologies into existing endpoint environments, performing routine audits of systems and software, and automating endpoint configuration items.
  • Experience automating and applying operating system updates, patches, and configuration changes, installing and configuring new hardware and software, and responsible for adding, removing, or updating user account information, resetting passwords, etc.
  • Experience implementing configuation items with Group Policy.
  • Must be a team player who works well with customers and colleagues at all levels
  • Effective oral and written communication skills
  • Must possess knowledge of multiple technology environments/toolsets and the associated infrastructure/operations
  • Experience with the following:
    • ITSM Tools and Processes
    • Microsoft System Center Configuration Manager and related tools
    • DameWare and other Remote Connectivity tools
    • Felxera Admin Studio
    • ORCA
    • inTune
    • JAMF
    • Microsoft Teams
    • Microsoft OneDrive
    • Microsoft Azure and Office 365
    • Microsoft SharePoint
    • Microsoft Active Directory
    • System Administration
    • Power Shell
    • Microsoft Remote Desktop Services (RDS and Terminal Services)
    • Virtual Desktop Infrastructure
    • Microsoft Hyper-V
    • VMWare
    • Microsoft Windows Server and WorkStation OS (Server 2008 and above, Windows 7 and above).
    • Windows AutoPilot including White Glove

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:


Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a contract-to-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

 Mike Hanes

mhanes@provisiontechgroup.com



WORK SCHEDULE:

Business hours are Monday – Friday, 8:00 a.m. to 5:00 p.m.  Extended business hours and weekends will be required.

Direct-hire Full Stack Developer Opportunity in South Dallas, TX

Direct-hire Full Stack Developer Opportunity in South Dallas, TX

The Full Stack Developer will provide development skills to efficiently develop code that can be leveraged across multiple sites. It is important to build synergies around development objects for reuse rather than have to rebuild every time.  Will participate in technical design and visual design sessions providing input on best practices.  

We are looking for a dynamic and self-motivated person with a strong customer focus and the ability to work on key initiatives.  The individual will have a structured working approach and excellent analytical and communication skills

  • Working closely with our Sitecore Architect and Design Team to execute business critical projects from our strategic roadmap
  • Acting as first line of support on critical application and user interaction issues
  • Working closely with other members of the digital team to fully integrate the user experience across multiple platforms
  • Respond promptly to internal and external customer requests.
  • Execute daily, iteration and project level tasks on time and within committed timeframes.
  • Lead the design and development of assigned projects.
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of User Interface (UI)/User Experience (UX) designs
  • Optimize application for maximum speed and scalability while ensuring application security
  • Must also work closely with team members in a collaborative manner to achieve common team objectives.
  • Interface with business analysts and technical staff and be responsible for delivering complete work products
  • Takes direction from project team members and immediate supervisor, but takes initiative and shows leadership when appropriate
  • Ability to actively contribute from day one in a fast paced and evolving environment
  • Ability to work independently or on a team
  • Strong understanding of SDLC methodologies (Agile, SCRUM, other)

Bachelor’s degree in Computer Science, Information Systems, Business Administration or related discipline with an information technology focus or equivalent combination of education, experience, and training that provides the required knowledge, skills and abilities to perform the essential functions of the job.  

Experience must include:

  • Minimum 3+ years of JavaScript, jQuery, and CSS development experience
  • Some C#, ASP .Net, Sitecore SXA, Angular, Knockout, Telerik Kendo UI, experience or awareness a plus
  • Async, Multi-Threaded, Concurrent, Multi-User development
  • Deep hands-on knowledge of the HTML5 and CSS.
  • Experience with source control, work item tracking, and build management with GIT (or similar)
  • .Net Core, MVC, Microservices, Web API and/or WCF Services with Entity Framework.
  • SQL Server
  • XML
  • entity framework
  • Linq
  • Postman tool
  • Proven experience delivering enterprise-level projects and solutions from inception through support
  • Experience with mobile development and/or mobile-first responsive design
  • Experience with agile methodologies
  • Excellent problem-solving techniques
  • Excellent communication skills (listening, oral and written communications)
  • Ability to work independently with minimal guidance
  • Strong relationship building and collaboration skills
  • Must be highly motivated self-starter
  • Excellent creative and analytical capabilities
  • Adaptable, creative problem solver wanting to help evolve digital maturity and influence adoption across the organization
  • Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers.
  • Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding.
  • Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the organization.
  • Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.
  • Ability to manage/implement projects and contributes to concept development, and ability to identify, analyze and resolve business issues through solution-oriented projects.
  • Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

You may also email me directly at mhanes@provisiontechgroup.com

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech
mhanes@provisiontechgroup.com

http://www.linkedin.com/in/mikehanes

http://twitter.com/mikehanes
Visit our website: www.provisiontechgroup.com

“Save Time, The Best Technical Resources, Guaranteed!”

Direct-hire Project Manager/SQL Developer Opportunity in Dallas, TX

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Direct-hire Project Manager/SQL Developer Opportunity in Dallas, TX

The Project Manager is 60% PM, 40% SQL Development and Database Management

Overall Responsibility

The project planning, coordination, documentation, and testing for various IT driven initiatives. It requires cross functional coordination and working with onsite/off-shore developers.

Principle Duties and Responsibilities

  • Excellent in understanding, analyzing and documenting Business Requirements, Functional specifications, Business process flow, Business process mapping.
  • Ability to quickly gather an understanding of our core business operation platform. Industry experience across various domains such as Optometry, Healthcare, Insurance, etc.
  • Proficient in data analysis, developing Business Process Diagrams, Use Case, and Collaboration diagrams.
  • Identifying problem areas, analyzing and recommending business solutions
  • Provide user support and training
  • Expertise in Project Planning, Requirements Documentation, Analysis, Working with technical resources, Testing, System documentation and user training.
  • Experience in all phases of Software Development Lifecycle (SDLC)
  • Experience in overall Project management methodologies like Agile, Scrum, FDD, and Waterfall
  • Business Process re-engineering and processes standardization across business units
  • Implementation of a common business operating platform across all business units
  • Data analysis, SQL, and system admin skills. Past IT development background is a Plus.

Required Skills and Experiences

  • MS/BS degree in MIS, Computer Science, Business related technical field, or equivalent work experience
  • 2+ years experience as a BA/PM highly desired
  • Experience with business process requirement documentation, process mapping, and SDLC
  • Experience in Optometry/Eyecare/Healthcare is a plus
  • Excellent verbal and written communication skills to work with both internal and external customers
  • Excellent problem solving and analytical skills
  • Ability and desire to work in a fast-paced environment and stay motivated and flexible
  • Ability to work cross-functionally to resolve technical, procedural, and operational issues
  • Courteous, polite and professional
  • Self-starter and Self-managed
  • Flexibility to travel

Key Style Characteristics:

  • Bias For Action / Entrepreneurialism – Willingness to “roll up her/his sleeves” and work in a lean fast paced start-up environment
  • Collaboration – Comfortable working in decision making teams and ability to influence employees positively
  • Simplicity / Focus – Ability to focus on a few important items that matter and truly drive results.
  • People First – AEG is building a culture where people matter.  The HR Analyst will positively influence whenever possible.
  • Adaptability – The ability to retain an open mind for change, ability to move in different direction, ability to remain bias free.
  • Critical Thinking – Must be able to make well-thought out recommendations using data
  • Accountable – Must stand behind commitments, take responsibility for words/actions and be accountable for individual and team goals.
  • Resilience – Ability to cope and maintain emotional separation from issues; ability to manage stress and be graceful in stressful situations

Benefits:

  • Location: Dallas, Northeast and Midwest
  • Competitive Base Salary
  • PTO
  • Holidays
  • Medical, Dental, Life, STD, LTD, Basic Life, Voluntary
  • Matching 401k

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

You may also email me directly at mhanes@provisiontechgroup.com

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech
mhanes@provisiontechgroup.com

http://www.linkedin.com/in/mikehanes

http://twitter.com/mikehanes
Visit our website: www.provisiontechgroup.com

“Save Time, The Best Technical Resources, Guaranteed!”

What are the top IT jobs by salary?

What are the top IT jobs by salary?

According to the Robert Half Technology 2019 salary guide (a trusted resource with data for more than 75 positions in the IT field), here are the top IT jobs by salary for 2019, ranked by national median salary:

1. Big data engineer: $155,000

2. Mobile applications developer: $143,500

3. Information systems security manager: $139,000

4. Applications architect: $135,750

5. Data architect: $133,500

6. Database manager: $129,500

7. Data security analyst: $125,500

8. Software engineer: $124,500

9. Wireless network engineer: $122,000

10. Data scientist: $121,500

Some other hot IT hiring areas worth mentioning include DevOps and cloud. DevOps salaries remain competitive because employers are competing for people with experience in a relatively new specialty. That means with some project work, you can transition into a DevOps-oriented job from a more traditional role.

Contract-to-hire Business Analyst Opportunity With Great Company in Dallas, TX

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Contract-to-hire Business Analyst Opportunity With Great Company in Dallas, TX

The biggest things we are looking for are eCommerce experience where they have worked on a customer-facing website with a shopping cart (essential), retail experience (preferred), and both functional and technical work.  The salary range is $90-100k base after the contract period.

SENIOR IT BUSINESS/TECHNICAL ANALYST

We’re a global company of thinkers, designers, and doers. Our client partners with their clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. This company connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

SUMMARY
Demonstrates depth and breadth of business analysis process, techniques and methodologies.  Contributes to application design by defining needs and recommending solutions that will maximize the value delivered by the system to stakeholders. Determines how the project they are assigned to impacts other projects or business areas.  Ensures project meets the strategic goals/initiatives of the organization.  Influences, persuades, and leads other team members and stakeholders to achieve project goals and objectives.

Research, design, create, document, implement, maintain and support systems that support the company’s customer and internal user needs.
Leads and facilitates interviews and cross-functional working sessions to elicit requirements with the Product Owner, Functional BA and other business stakeholders to elicit and clearly define requirements.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from underlying true needs.
Converts business requirements into functional and software/technical requirements.
Captures non-functional and other system requirements (e.g., supported browsers, security, system performance expectations, etc.).
Produces deliverables as needed: (e.g., software requirements documents, use cases, use case diagrams, wireframes, workflow diagrams, process diagrams, and detailed user stories).
Provides significant input to system specifications and design.
Develops detailed knowledge/expertise in applications assigned.  Analyzes system integration impacts and define integration requirements.
Collaborates with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
Attends demos and review completed sprint development for accuracy.
Reviews detailed requirements with project manager/technical lead to ensure adherence to scope and level of effort estimations.
Estimates requirements gathering level of effort, develops business analysis work plans, and ensures BA deliverables quality and timeliness.
Coordinates with Quality Assurance (QA) and the development team to ensure requirements are understood.
Participates in and/or coordinates required testing/validation of system fixes, which may include creating the actual test cases or reviewing test cases created by QA.
Supports User Acceptance Testing.
Serves as the key IT counterpart to the Product Owner or Functional BA jointly responsible for understanding, prioritizing, & defining continuous improvement requests.
Performs problem determination and resolution as part of system production support.
Acts as the business analyst team lead on larger projects and initiatives.
Provides guidance and mentoring to less experienced team members.
Ensures issues are identified, tracked, reported on and resolved in a timely manner; escalate and retain ownership of all open/unresolved issues.
Performs other duties as assigned.

REQUIREMENTS
Bachelor’s Degree from an accredited college or university.  Computer Science or business related degrees preferred.
Five (5) to seven (7)  years working as a business analyst on application development projects
Experience with waterfall and agile software development methodologies.
Experience with more than one (1 ) business domain.
Experience supporting both enhancement/support projects as well as new development projects
One (1) to three (3) years of functional expertise/experience or equivalent combination of education and experience.
Must have strong PC skills and advanced working knowledge with Microsoft Office products, SharePoint and experience with requirements tracking software.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a contract-to-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

 Mike Hanes

mhanes@provisiontechgroup.com
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

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Posted via email from ptg’s posterous

Direct-hire .Net Developer Opportunity With Great Company in Dallas, TX

SUMMARY:

The .NET Developer will be involved in all aspects of the Systems Development Life Cycle (SDLC) developing software applications to adhere to designs supporting business requirements. They will work on new projects as well as support existing applications and be expected to communicate project level status of their assigned tasks on a daily basis. The .NET Developer is expected to work on assignments related to common goals and objectives. They may participate in discovery initiatives for new projects to identify solution options and estimate overall project costs/duration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Design, develop and configure solutions using Microsoft Solutions Framework

Troubleshoot issues, recommend appropriate solutions, and support resolution accordingly for the Microsoft application environment

Work with Business/Technical Analysts, Project Managers, and other team members during the SDLC phases to understand and implement the desired business functionality

Update project leads timely on at-risk tasks where timeline adjustments need to be made

Provides accurate work estimates for development efforts

Create technical specifications for assigned work

Plan and execute unit integration of assigned work

Liaison with other development, infrastructure and operations teams

Utilizes and applies secure coding standards and best practices for developed solutions

Develop prototypes for design, development, usability, review and evaluation

Develop user interface designs

Provide support for existing and new Microsoft applications

Stay abreast of leading edge of technologies, design patterns and best practices

Participate in complex technical decisions

Recommend opportunities to improve process, effeciency and results

Develop partnerships within the members of the IT Team

Perform other duties as assigned

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Computer Science preferred, or equivalent combinaton of education and experience

Three (3) or more years of experience in the related field in a large corporation or consulting environment; or equivalent combination of education and experience

Three (3) or more years working knowledge, production support, and configuration experience of relevant systems applications required

Three (3) or more years of experience using Microsoft Visual Studio and Team Foundation Server

At least one year of GIT experience

Three (3) or more years of experience with waterfall and agile software development methodologies

Three (3) years or more development experience using ASP.NET MVC, C#, Entity Framework, WCF, JavaScript, jQuery, AJAX, HTML5, CSS3, XML, SSIS/SSRS, T-SQL and PL/SQL

At least one year of experience with Angular (2+)

Need to be familier with Azure, Docker and Kafka (or similar event streaming technologies)

Experience with Microsoft Visio building UML, flowcharts and workflow diagrams

Two (2) or more years of experience participating on cross-functional, major project initiatives

Experience with a minimum of two (2) business domains

Experience with supporting different types of implementations including: enhancement/support projects, new development projects and third party package software

Must have strong PC skills and working knowledge with Microsoft Office products, SharePoint and tracking software

Must have strong PC skills and working knowledge with Microsoft Office products, SharePoint and tracking software

If you are have this experience and are interested, please email me directly at mhanes@provisiontechgroup.com or please answer the questions below and attach your resume:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

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Mike Hanes
ProVisionTech

Contract-to-hire Incident Manager Opportunity with Great Company in Dallas/FW Area

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Department: Incident Management

Reports to: Director of Operations

Incident Manager

  1. Start onsite in Ft Worth for a couple of weeks during the project. Once candidate “passes that test”
  2. Moving to work out of our NOC located at my home in Frisco for 30 days. Training and vetting.
  3. Then transferring to work from home 99% of the time except emergency or company events.
  4. Company will provide this role with a Home NOC setup to manage the flow of ticket to contract support

Position Summary:  The Incident Manager provides overall leadership and oversight for delivery of effective IT customer support services to users in local and remote locations. The scope of responsibilities includes management of IT Customer Support operations and Endpoint Infrastructure Services, including oversight of related and on-call support and service initiatives.

 

Essential Functions:

  • Leads Company IT Service Desk operation and continues to drive a customer- centric approach.
  • Assumes end-to-end ownership of incidents through to resolution.
  • Ensures timely, accurate, and complete assistance to company clients in the areas of PC support, desktop applications, VoIP systems, printers, fax, and mobile devices according to set Service Level Agreements and IT procedures.
  • Monitors IT Service Desk operations and manages escalation procedures to ensure effective support coordination. between IT Service Desk (tier 1, tier 2, and tier 3) support teams, application development, business units, and IT senior management when appropriate
  • Coordinates fault resolution efforts between necessary parties (e.g., on-site technicians, third party vendors, external service providers).
  • Concisely records the details of incidents and billable service hours as described in the Policies and Procedures Manual.
  • Serves as the principle representative of the end user community and represents its views and changing needs back to IT operations and senior management.
  • Develops and maintains the IT Infrastructure Library to improve company’s knowledge base and move to a more customer support focus for all IT services
  • In consultation with IT senior management, establishes, communicates, and monitors IT support service level agreements (SLAs)
  • Tracks, measures and reports on key support performance metrics (SLAs) for the IT Service Desk
  • Responsible for the development and delivery of ITIL-based service reporting and trending for management covering all processes, especially availability, reliability and incident management
  • Manages a crisis management system to streamline notifications and resolutions
  • Develops, implements and manages IT asset management processes and procedures for hardware and software
  • Provides management reports on IT Service Desk operations, SLA’s and issues regarding the support of IT resources
  • Maintain CRM database
  • Perform other duties as assigned

Work Environment and Physical Demands:

  • Remote office environment
  • Rarely, position may require on-site technical work including the physical installation of electrical components in high places
  • Some duties may require the ability to lift up to 50lbs

 

Minimum Education, Experience Requirements

  • Bachelor’s degree in IT or related discipline, or three or more years of relevant work experience.
  • 3+ years experience managing customer support operations (help desk/service desk/desktop) with 5+ staff
  • Experience implementing ITIL methodologies to proactively monitor infrastructure environments using service desk ticket management and asset management systems preferred.
  • Working knowledge of IT systems and customer support operations management
  • Working knowledge of Windows operating system
  • Working knowledge of help desk operations
  • Ability to learn new technology and keep abreast of the latest technological advances
  • Strong customer-focus and demonstrated experience working with/meeting business users’ requirements
  • Proven service management skills – setting and measuring SLAs and KPIs
  • Excellent analytical and problem-solving abilities
  • Ability to efficiently manage multiple initiatives simultaneously
  • Strong interpersonal relationship, team building, collaboration and objective facilitation skills
  • Strong verbal and written communication skills

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

“Save Time, The Best Resources, Guaranteed!”

Contract .Net Developer Opportunity in Dallas, TX

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Our Dallas, TX client is looking for a strong and experienced .Net developer with strong SQL background for a contract position for 4 – 6 months with a good possibility of extending.  Mostly integration related work

Looking to start ASAP. Must have the following experience:

  • Working experience in developing solutions using Azure services such as Web apps, API Apps, Azure SQL, Cache, Azure Active Directory, Service Bus etc.
  • Good knowledge of .Net core. Able to develop platform independent application using .Net Core.
  • Develop/Expand the .Net Web API using .Net Core.
  • Design patterns, how to design classes using interface, abstract class
  • Knowledge of latest c# features.
  • Database troubleshooting in terms of performance and optimization

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a contract position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

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Direct-hire Email Threat Support Opportunity in Dallas, TX or Ann Arbor Michigan

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned from time-to-time.

  • Provides exceptional customer support via phone, email, and ticket system for our 24/7/365 helpdesk.
  • Acquires, maintains, and expands knowledge of relevant product offerings, current support/service policies, and methods of support delivery, in order to provide technically accurate solutions.
  • Responsible for working with the rest of the Threat Analysis team to maintain a 99.5% block rate against UBE and attacks (spam, phishing, malware, ransomware, etc.), while only incorrectly blocking 1 out of every 100,000 emails.
  • Researches and blocks new attacks as escalated to them by the Level 1 Threat Analysts.  Must be reliable, thorough, and hungry to learn.
  • Responsible for a high degree of customer satisfaction, as demonstrated with technical expertise, timeliness, integrity, availability and responsiveness.
  • Researches, troubleshoots, diagnosis, classifies, and resolves or escalates user or system problem reports and/or technical inquiries in accordance with committed standards of service level agreements and or Customer Service policies and procedures.
  • Conducts business with IT administrators and other business professionals to ensure updates, upgrades, and problems are resolved and performed in accordance with standards or stated commitments.
  • Must have exceptional Linux System Administration skills, and familiarity with monitoring systems including standard tools like Nagios as well as learning our custom monitoring systems.
  • System administration may be in our hosted infrastructure or on customer premises (via remote access)
  • Makes database entries and updates, as necessary, for the provision of corporate or individual email accounts and corporate or consumer keys, as necessary to maintain appropriate levels of service.  May authenticate users to complete transactions
  • Follows company procedures and policies for consumer billing problem resolution and manages all internal communications as appropriate to complete the transaction.
  • Ensures Trust breach incidents are reported according to the procedures and practices.
  • Is asked to investigate and resolve potential customer security issues and can be exposed to sensitive information which must be protected against confidentiality or privacy compromise.  Assumes functional responsibility for the confidentiality and privacy of customer information contained in communications or gained during conversations, emails, inter-departmental instructions or documents or otherwise is not considered publicly known information.
  • Must learn our proprietary tools, including our unique phrase Regex engine and correct use of hundreds of email message attributes to develop filters.
  • Communicates with developers and managers to coordinate and champion any measures necessary to keep our customers safe and our service exceptional.
  • May also be involved in projects to improve engineering of products or services, often providing assistance to Quality Assurance Engineers in the test and coordination of bug fixes.
  • Must have an understanding of IP addresses, PTR records, ASNs, and “forward confirmed reverse DNS”.
  • Familiarity with LDAP, MYSQL, and other database/directory services.
  • Must be able to write custom filters in Perl
  • Must be able to troubleshoot system issues and exercise good judgement in troubleshooting/restarting production equipment
  • Must have a strong foundation in Bash, with the ability to read and edit configuration files across various services including Sendmail, Postfix, IPTables, Cron, and other Linux services.
  • Must have a solid foundation in troubleshooting SMTP and associated DNS records including MX and SPF/DKIM/DMARC records.
  • Must be able to prioritize multiple concurrent tasks in order to meet SLA requirements and customer demands
  • General familiarity with programming concepts and familiarity with multiple languages preferred.
  • Other duties and responsibilities include:

o             Assists in ongoing maintenance of a technical knowledgebase.

o             May be required to work outside of core business hours to assist manning all hours of our 24/7 helpdesk.

o             Must always keep the customer’s wants, needs and goals in mind, and act as a trusted advisor to our clients.

o             Consistently models the highest levels of support orientation, customer service, integrity, and professionalism.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

DESIRED EDUCATION and/or EXPERIENCE

  • College degree in a related field or equivalent experience – 5+ years’ prior related technical/server support, Understanding PC and server operating systems, software installations, directory structure and/or network experience.
  • Technical understanding and experience demonstrating specific knowledge of one or more company technology areas, such as:
  • Linux commands
  • E-Mail Systems and administration
  • DNS Systems and administration
  • TCP/IP protocols and services
  • Firewalls, router and other network devices
  • Broad experience communicating with customers in varying support situations and supporting multiple product areas.

 

OTHER SKILLS and KNOWLEDGE

  • In all interactions, The level 3 technician exemplifies honesty, integrity, and  customer service
  • Excels at communication, both verbal and written.
  • Excels at updating and filtering complex technical knowledge base articles.
  • Excels at finding patterns in complex data sets.
  • Excellent comprehensive process capabilities.
  • Skilled at imparting knowledge to others.
  • Proficient at adapting to a changing environment.
  • Proficient with common PC applications and Windows
  • Proficient with Linux system administration
  • Proficient with DNS, especially SMTP related entries
  • Familiar with the common configurations of internet browsers (such as Internet Explorer, Chrome, and Firefox) and Microsoft Office Outlook.
  • Strong organizational and follow-up skills.

 

OTHER ABILITIES and WORK HABITS

  • Ability to make a significant contribution in a team environment.
  • Ability to work with very little supervision.
  • Ability to handle multiple tasks.
  • Ability to coordinate/escalate with other technicians/peers, and interacts with departmental managers in the course of daily work assignments.
  • Regular attendance.
  • Teamwork and ability to interface with employees and all levels of management.
  • Initiative, trustworthiness, and dependability required.
  • Strong, sound decision-making skills, good judgment, and problem solving skills.

MENTAL DEMANDS

Employees regularly are required to:

  • Use oral and written communication skills to communicate clearly and effectively to customers and management.
  • Able to work well under pressure.
  • Use time management and meet multiple deadlines.
  • Be well organized, thorough, and detail-oriented.
  • Read and interpret information and documents.
  • Must be able to analyze and solve problems.
  • Work effectively with customers (internal and/or external) who may be encountered in the course of work.
  • Maintain emotional control under stress and escalate high priority issues.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have physical capabilities to perform the above tasks.
  • Must be able to sit for long periods of time and work using a telephone set.
  • While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to feel, handle, and type; reach with arms and hands; talk and hear.
  • The employee will be required to bend, twist, stoop, crouch and kneel on an infrequent basis.
  • Specific vision abilities required by the job include close vision, distance vision, depth perception and ability to adjust focus.
  • The employee may regularly lift and/or move up to 10 pounds and may be required to lift and/or move up to 25 pounds on an infrequent basis.
  • Incumbent in this role will be required to maintain a flexible work schedule as some functions may require overtime, covering teammates for time off, and occasionally changing schedules

 

If you have this experience, feel you are a fit for this position, and are interested, please email with answers the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

“Save Time, The Best Resources, Guaranteed!”