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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Department: Incident Management

Reports to: Director of Operations

Incident Manager

  1. Start onsite in Ft Worth for a couple of weeks during the project. Once candidate “passes that test”
  2. Moving to work out of our NOC located at my home in Frisco for 30 days. Training and vetting.
  3. Then transferring to work from home 99% of the time except emergency or company events.
  4. Company will provide this role with a Home NOC setup to manage the flow of ticket to contract support

Position Summary:  The Incident Manager provides overall leadership and oversight for delivery of effective IT customer support services to users in local and remote locations. The scope of responsibilities includes management of IT Customer Support operations and Endpoint Infrastructure Services, including oversight of related and on-call support and service initiatives.

 

Essential Functions:

  • Leads Company IT Service Desk operation and continues to drive a customer- centric approach.
  • Assumes end-to-end ownership of incidents through to resolution.
  • Ensures timely, accurate, and complete assistance to company clients in the areas of PC support, desktop applications, VoIP systems, printers, fax, and mobile devices according to set Service Level Agreements and IT procedures.
  • Monitors IT Service Desk operations and manages escalation procedures to ensure effective support coordination. between IT Service Desk (tier 1, tier 2, and tier 3) support teams, application development, business units, and IT senior management when appropriate
  • Coordinates fault resolution efforts between necessary parties (e.g., on-site technicians, third party vendors, external service providers).
  • Concisely records the details of incidents and billable service hours as described in the Policies and Procedures Manual.
  • Serves as the principle representative of the end user community and represents its views and changing needs back to IT operations and senior management.
  • Develops and maintains the IT Infrastructure Library to improve company’s knowledge base and move to a more customer support focus for all IT services
  • In consultation with IT senior management, establishes, communicates, and monitors IT support service level agreements (SLAs)
  • Tracks, measures and reports on key support performance metrics (SLAs) for the IT Service Desk
  • Responsible for the development and delivery of ITIL-based service reporting and trending for management covering all processes, especially availability, reliability and incident management
  • Manages a crisis management system to streamline notifications and resolutions
  • Develops, implements and manages IT asset management processes and procedures for hardware and software
  • Provides management reports on IT Service Desk operations, SLA’s and issues regarding the support of IT resources
  • Maintain CRM database
  • Perform other duties as assigned

Work Environment and Physical Demands:

  • Remote office environment
  • Rarely, position may require on-site technical work including the physical installation of electrical components in high places
  • Some duties may require the ability to lift up to 50lbs

 

Minimum Education, Experience Requirements

  • Bachelor’s degree in IT or related discipline, or three or more years of relevant work experience.
  • 3+ years experience managing customer support operations (help desk/service desk/desktop) with 5+ staff
  • Experience implementing ITIL methodologies to proactively monitor infrastructure environments using service desk ticket management and asset management systems preferred.
  • Working knowledge of IT systems and customer support operations management
  • Working knowledge of Windows operating system
  • Working knowledge of help desk operations
  • Ability to learn new technology and keep abreast of the latest technological advances
  • Strong customer-focus and demonstrated experience working with/meeting business users’ requirements
  • Proven service management skills – setting and measuring SLAs and KPIs
  • Excellent analytical and problem-solving abilities
  • Ability to efficiently manage multiple initiatives simultaneously
  • Strong interpersonal relationship, team building, collaboration and objective facilitation skills
  • Strong verbal and written communication skills

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

“Save Time, The Best Resources, Guaranteed!”

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Direct-hire Software Development Manager Opportunity in Dallas, TX

SUMMARY

The Manager of Application Development will be responsible for leading people and projects focused on leveraging new technologies to modernize and transform systems provided & used by client company. Should leverage Microsoft technologies such as .NET, SQL and platforms such as Azure to deliver applications that are scalable, maintainable and extensible, while providing optimal user experience. We’re looking for innovative professionals who excel in a fast paced Agile environment and are driven to take action, focused on improvements and will enjoy challenging assignments. The Manager will be responsible for team of developers, and quality engineers and leads.

 

ESSENTIAL DUTIES, RESPONSIBILITIES AND REQUIREMENTS:

  • Lead and mentor groups of developers and provide technical guidance.
  • Serve as the development manager for the analysis, design, development, implementation, and support of business applications.
  • Ability to be technically “hands-on” with the architecture and code.
  • Maintain communication between software development team.
  • Establish timelines and prioritization of work within the software development team.
  • Evaluate new technologies to impact line of business applications.
  • Prepare project plans and schedules for applications development, enhancement, and maintenance efforts.  Work with other development and testing teams to coordinate activities.
  • Serve as the primary applications team contact with user groups and management.
  • Communicate regularly with internal customers, as appropriate, to ensure the delivery of high quality systems.
  • Monitor and track the progress of each project.  Communicate project status and issues.
  • Responsible for researching, evaluating, and integrating new technologies into the environment, as appropriate.
  • Build, develop, and maintain vendor relationships that are vital to the success of the projects and the company.
  • Administer performance appraisals and participate in the hiring and budgeting processes.
  • Ensure development of career planning and training objectives for all direct reports.
  • Occasional long, irregular hours and travel.
  • Use of a PC, computer terminal and/or telephone.
  • Extended periods of sitting.
  • Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25lbs.

 

QUALIFICATIONS:

  • Expertise with building web applications that are customer facing with scalable & extensible architecture supporting companies growth
  • Experience with latest Microsoft technologies, design patterns, unit testing, refactoring, Agile, Test Driven Development, Continuous Integration principles
  • Leverage MS tooling, such as VSTS to run efficient agile teams
  • Proficient with UX patterns to build optimal user experience
  • Experience in development with .Net Framework, C#, SQL Server, Web Services/Web API, ASP.NET, DHTML
  • Experience with implementing systems leveraging MS Azure in a IAAS & PAAS setting
  • Experience with Micro Services Architecture is a plus
  • Experience with needs analysis, software evaluation and selection, customization, and implementation.
  • Strong written, verbal and non-verbal communication skills, especially conveying complex information in an understandable manner.
  • Ability to conduct formal and informal presentations in both small-and large-group settings.
  • Ability to analyze and resolve complex technical and business problems.
  • Proven experience in managing multiple tasks/projects simultaneously.
  • Must be able to work in a dynamic environment and the ability to have agility to manage / change priorities.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

“Save Time, The Best Resources, Guaranteed!”

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Our Dallas, TX client is looking for a strong and experienced .Net developer with strong SQL background for a contract position for 4 – 6 months with a good possibility of extending.  Mostly integration related work

Looking to start ASAP. Must have the following experience:

  • Working experience in developing solutions using Azure services such as Web apps, API Apps, Azure SQL, Cache, Azure Active Directory, Service Bus etc.
  • Good knowledge of .Net core. Able to develop platform independent application using .Net Core.
  • Develop/Expand the .Net Web API using .Net Core.
  • Design patterns, how to design classes using interface, abstract class
  • Knowledge of latest c# features.
  • Database troubleshooting in terms of performance and optimization

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a contract position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

No tags

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned from time-to-time.

  • Provides exceptional customer support via phone, email, and ticket system for our 24/7/365 helpdesk.
  • Acquires, maintains, and expands knowledge of relevant product offerings, current support/service policies, and methods of support delivery, in order to provide technically accurate solutions.
  • Responsible for working with the rest of the Threat Analysis team to maintain a 99.5% block rate against UBE and attacks (spam, phishing, malware, ransomware, etc.), while only incorrectly blocking 1 out of every 100,000 emails.
  • Researches and blocks new attacks as escalated to them by the Level 1 Threat Analysts.  Must be reliable, thorough, and hungry to learn.
  • Responsible for a high degree of customer satisfaction, as demonstrated with technical expertise, timeliness, integrity, availability and responsiveness.
  • Researches, troubleshoots, diagnosis, classifies, and resolves or escalates user or system problem reports and/or technical inquiries in accordance with committed standards of service level agreements and or Customer Service policies and procedures.
  • Conducts business with IT administrators and other business professionals to ensure updates, upgrades, and problems are resolved and performed in accordance with standards or stated commitments.
  • Must have exceptional Linux System Administration skills, and familiarity with monitoring systems including standard tools like Nagios as well as learning our custom monitoring systems.
  • System administration may be in our hosted infrastructure or on customer premises (via remote access)
  • Makes database entries and updates, as necessary, for the provision of corporate or individual email accounts and corporate or consumer keys, as necessary to maintain appropriate levels of service.  May authenticate users to complete transactions
  • Follows company procedures and policies for consumer billing problem resolution and manages all internal communications as appropriate to complete the transaction.
  • Ensures Trust breach incidents are reported according to the procedures and practices.
  • Is asked to investigate and resolve potential customer security issues and can be exposed to sensitive information which must be protected against confidentiality or privacy compromise.  Assumes functional responsibility for the confidentiality and privacy of customer information contained in communications or gained during conversations, emails, inter-departmental instructions or documents or otherwise is not considered publicly known information.
  • Must learn our proprietary tools, including our unique phrase Regex engine and correct use of hundreds of email message attributes to develop filters.
  • Communicates with developers and managers to coordinate and champion any measures necessary to keep our customers safe and our service exceptional.
  • May also be involved in projects to improve engineering of products or services, often providing assistance to Quality Assurance Engineers in the test and coordination of bug fixes.
  • Must have an understanding of IP addresses, PTR records, ASNs, and “forward confirmed reverse DNS”.
  • Familiarity with LDAP, MYSQL, and other database/directory services.
  • Must be able to write custom filters in Perl
  • Must be able to troubleshoot system issues and exercise good judgement in troubleshooting/restarting production equipment
  • Must have a strong foundation in Bash, with the ability to read and edit configuration files across various services including Sendmail, Postfix, IPTables, Cron, and other Linux services.
  • Must have a solid foundation in troubleshooting SMTP and associated DNS records including MX and SPF/DKIM/DMARC records.
  • Must be able to prioritize multiple concurrent tasks in order to meet SLA requirements and customer demands
  • General familiarity with programming concepts and familiarity with multiple languages preferred.
  • Other duties and responsibilities include:

o             Assists in ongoing maintenance of a technical knowledgebase.

o             May be required to work outside of core business hours to assist manning all hours of our 24/7 helpdesk.

o             Must always keep the customer’s wants, needs and goals in mind, and act as a trusted advisor to our clients.

o             Consistently models the highest levels of support orientation, customer service, integrity, and professionalism.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

DESIRED EDUCATION and/or EXPERIENCE

  • College degree in a related field or equivalent experience – 5+ years’ prior related technical/server support, Understanding PC and server operating systems, software installations, directory structure and/or network experience.
  • Technical understanding and experience demonstrating specific knowledge of one or more company technology areas, such as:
  • Linux commands
  • E-Mail Systems and administration
  • DNS Systems and administration
  • TCP/IP protocols and services
  • Firewalls, router and other network devices
  • Broad experience communicating with customers in varying support situations and supporting multiple product areas.

 

OTHER SKILLS and KNOWLEDGE

  • In all interactions, The level 3 technician exemplifies honesty, integrity, and  customer service
  • Excels at communication, both verbal and written.
  • Excels at updating and filtering complex technical knowledge base articles.
  • Excels at finding patterns in complex data sets.
  • Excellent comprehensive process capabilities.
  • Skilled at imparting knowledge to others.
  • Proficient at adapting to a changing environment.
  • Proficient with common PC applications and Windows
  • Proficient with Linux system administration
  • Proficient with DNS, especially SMTP related entries
  • Familiar with the common configurations of internet browsers (such as Internet Explorer, Chrome, and Firefox) and Microsoft Office Outlook.
  • Strong organizational and follow-up skills.

 

OTHER ABILITIES and WORK HABITS

  • Ability to make a significant contribution in a team environment.
  • Ability to work with very little supervision.
  • Ability to handle multiple tasks.
  • Ability to coordinate/escalate with other technicians/peers, and interacts with departmental managers in the course of daily work assignments.
  • Regular attendance.
  • Teamwork and ability to interface with employees and all levels of management.
  • Initiative, trustworthiness, and dependability required.
  • Strong, sound decision-making skills, good judgment, and problem solving skills.

MENTAL DEMANDS

Employees regularly are required to:

  • Use oral and written communication skills to communicate clearly and effectively to customers and management.
  • Able to work well under pressure.
  • Use time management and meet multiple deadlines.
  • Be well organized, thorough, and detail-oriented.
  • Read and interpret information and documents.
  • Must be able to analyze and solve problems.
  • Work effectively with customers (internal and/or external) who may be encountered in the course of work.
  • Maintain emotional control under stress and escalate high priority issues.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have physical capabilities to perform the above tasks.
  • Must be able to sit for long periods of time and work using a telephone set.
  • While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to feel, handle, and type; reach with arms and hands; talk and hear.
  • The employee will be required to bend, twist, stoop, crouch and kneel on an infrequent basis.
  • Specific vision abilities required by the job include close vision, distance vision, depth perception and ability to adjust focus.
  • The employee may regularly lift and/or move up to 10 pounds and may be required to lift and/or move up to 25 pounds on an infrequent basis.
  • Incumbent in this role will be required to maintain a flexible work schedule as some functions may require overtime, covering teammates for time off, and occasionally changing schedules

 

If you have this experience, feel you are a fit for this position, and are interested, please email with answers the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

“Save Time, The Best Resources, Guaranteed!”

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Direct-hire Business Analyst Opportunity With Great Company in Dallas, TX

The biggest things we are looking for are eCommerce experience where they have worked on a customer-facing website with a shopping cart (essential), retail experience (preferred), and both functional and technical work.  The salary range is $90-100k base.

SENIOR IT BUSINESS/TECHNICAL ANALYST

We’re a global company of thinkers, designers, and doers. Our client partners with their clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. This company connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

SUMMARY
Demonstrates depth and breadth of business analysis process, techniques and methodologies.  Contributes to application design by defining needs and recommending solutions that will maximize the value delivered by the system to stakeholders. Determines how the project they are assigned to impacts other projects or business areas.  Ensures project meets the strategic goals/initiatives of the organization.  Influences, persuades, and leads other team members and stakeholders to achieve project goals and objectives.

Research, design, create, document, implement, maintain and support systems that support the company’s customer and internal user needs.
Leads and facilitates interviews and cross-functional working sessions to elicit requirements with the Product Owner, Functional BA and other business stakeholders to elicit and clearly define requirements.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from underlying true needs.
Converts business requirements into functional and software/technical requirements.
Captures non-functional and other system requirements (e.g., supported browsers, security, system performance expectations, etc.).
Produces deliverables as needed: (e.g., software requirements documents, use cases, use case diagrams, wireframes, workflow diagrams, process diagrams, and detailed user stories).
Provides significant input to system specifications and design.
Develops detailed knowledge/expertise in applications assigned.  Analyzes system integration impacts and define integration requirements.
Collaborates with developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
Attends demos and review completed sprint development for accuracy.
Reviews detailed requirements with project manager/technical lead to ensure adherence to scope and level of effort estimations.
Estimates requirements gathering level of effort, develops business analysis work plans, and ensures BA deliverables quality and timeliness.
Coordinates with Quality Assurance (QA) and the development team to ensure requirements are understood.
Participates in and/or coordinates required testing/validation of system fixes, which may include creating the actual test cases or reviewing test cases created by QA.
Supports User Acceptance Testing.
Serves as the key IT counterpart to the Product Owner or Functional BA jointly responsible for understanding, prioritizing, & defining continuous improvement requests.
Performs problem determination and resolution as part of system production support.
Acts as the business analyst team lead on larger projects and initiatives.
Provides guidance and mentoring to less experienced team members.
Ensures issues are identified, tracked, reported on and resolved in a timely manner; escalate and retain ownership of all open/unresolved issues.
Performs other duties as assigned.

REQUIREMENTS
Bachelor’s Degree from an accredited college or university.  Computer Science or business related degrees preferred.
Five (5) to seven (7)  years working as a business analyst on application development projects
Experience with waterfall and agile software development methodologies.
Experience with more than one (1 ) business domain.
Experience supporting both enhancement/support projects as well as new development projects
One (1) to three (3) years of functional expertise/experience or equivalent combination of education and experience.
Must have strong PC skills and advanced working knowledge with Microsoft Office products, SharePoint and experience with requirements tracking software.

 

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

 Mike Hanes

mhanes@provisiontechgroup.com
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Direct-hire Salesforce Lightning Developer Opportunity in Dallas, TX

SUMMARY

Help to design, execute, assess, and troubleshoot software programs and application.  These include configuring, coding, developing, and documenting software specifications throughout the project life cycle and assist the Senior/Manager.

Essential Duties, Responsibilities AND REQUIREMENTS:

  • Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines
  • Provide technical assistance and coaching to other developers, support teams, management, etc.
  • Work with various functions and end users to identify, document, and communicate standard business processes as they relate to Salesforce
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the SFDC platform
  • Strong communication skills to interface with various technology teams and business stakeholders.
  • Strong ability to translate functional requirements into technical specifications.
  • Research, document, and implement program requirements and specifications.
  • Develop an awareness of programming and design alternatives.
  • Cultivate and disseminate knowledge of application development best practices.
  • Stay up to date on competing and complementary technologies.
  • Analyze and resolve complex technical and business problems.
  • Work independently; also promote cooperation in a team environment.
  • Occasional long, irregular hours.
  • Develop and maintain good working relationships.
  • Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.
  • Design object model and code structure and develop high quality, reusable and maintainable code
  • Knowledge of Agile, Test Driven Development and Continuous Integration principles

 

QUALIFICATIONS:

  • Bachelors degree in Computer Science or a combination of equivalent degree and/or experience.
  • 6+ years of Salesforce.com development experience—proven knowledge and practical application of Visualforce, APEX, Force.com, APIs and Javascript.
  • 2+ years of experience with Salesforce Lightning and Communities is required.
  • 5+ years of SQL and/or SOQL database language experience required.
  • 5+ years of experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools etc.)
  • Experience in AppExchange release management packaging applications for App Exchange is desirable
  • Configure page layouts designed for different business profiles and requirements that are accessible for desktop, tablet, and mobile interfaces.
  • Exposure to Single Sign-On / Identity Management.
  • Demonstrated experience working in medium to large scale Salesforce implementations.
  • Hands on configuration and customization of Service Cloud/Salesforce Platform including users, roles, security, profiles, workflow rules, custom objects, Flows, Process builder, etc.
  • Web frameworks (jQuery, Bootstrap, and similar) is desired.
  • Experience in web services standards and related technologies (REST, XML, SOAP, JSON)
  • Salesforce Developer Certification is a plus
  • Solid understanding of and detailed experience with the Salesforce.com architecture
  • Knowledge of design patterns, unit testing and refactoring
  • Knowledge of Agile, Test Driven Development and Continuous Integration principles
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Our Dallas, TX client is looking for a Salesforce BA with Salesforce Service Cloud Focus.

Job Description:

BA with salesforce service cloud experience and focus.

10/10 communication as they will be interactive with the entire company

Must be able to have the drive to speak to 3 departments to get one answer type of personality

Need to be relatable and professional

Team size is 4 perms and 2 contractors

Must be able to do user stories and flow diagrams

Must be driven and take things and run with them

Team is autonomous, they work among themselves to get things done and have good chemistry and the hiring manager wants to make sure he keeps it going with the right personal and personality

There are several backlog requests and more come in daily for customizations

They implemented it 4 years ago

Be able to produce salesforce service cloud work flows

 

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

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Position You Are Applying For?

What is your availability to start?

Are you open to a contract position?

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Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

Regards,

Mike Hanes
ProVisionTech

,

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

SUMMARY

Responsible for successfully designing and managing the delivery of cloud based solutions and technologies, which includes the design, development, testing and post-release support of Salesforce.com implementations for Sales, Service and Marketing clouds. This person will backup and assist the Salesforce.com Administrator as needed.

Essential Duties, Responsibilities AND REQUIREMENTS:

  • Support the development of solutions based on, but not necessarily limited to, Salesforce.com, Force.com and Database.com APIs, Apex/Visualforce, Heroku, mobile development technologies, and ETL technologies.
  • Recommend Salesforce solutions that encompass standard out the box functionality coupled with custom functionality.
  • Responsible for creating proof of concepts that require Salesforce configurations, Visualforce, APEX classes and methods, and Lightning Components.
  • Define coding standards, frameworks, and re-usable patterns for leverage by development teams.
  • Ensure the adherence to leading practices for configuration and custom development of Salesforce.
  • Participate in the design of technical architecture solutions that may span multiple platforms and include integration and authentication across systems.
  • Design, develop and maintain complex workflow rules, data validation, and APEX triggers.
  • Design, develop and maintain Salesforce.com applications using Visualforce, SOQL, and APEX
  • Research, design, and deliver Salesforce.com solutions for multiple lines of business collaborating with Salesforce.com program team and business SMEs
  • Develop and perform unit testing of custom code
  • Work with internal Salesforce.com program team, external consultants and internal business groups to rationalize and optimize our implementation, providing and acting upon best practices as needed
  • Share Salesforce.com administrative support responsibility by implementing bug fixes and minor enhancement as required
  • Work with BI staff to enhance existing integration processes using Salesforce.com’s Web Service API and third-party integration tools
  • Occasional long, irregular hours.
  • Serve as a trusted advisor to our business stakeholders
  • Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.

QUALIFICATIONS:

 

  • Bachelor’s degree required in Computer Science, IS, MIS or related technology or engineering field; Master’s degree a plus
  • 5+ plus years of hands-on experience with Salesforce.com’s Visualforce/Apex programming languages
  • com 201 Certification
  • com 401 Certification
  • com 501 Certification
  • Additional Salesforce.com Certifications (Admin, Sales, Service, etc.) a plus
  • Demonstrate knowledge of various Salesforce products (Sales, Service, and Marketing clouds)
  • Understanding of key Salesforce.com architectural concepts (API and governor limits) and how they influence design
  • Proven ability to design, optimize and integrate business processes across disparate systems
  • com partner experience
  • Excellent analytical skills and the ability to engage effectively with business and technical tiers
  • Strong verbal and written communication skills
  • Proven knowledge of the software development lifecycle and Salesforce.com integration
  • Ability to organize and lead client sessions that result in clear requirements and technical design, even when working with non-technical members of client teams.
  • Experience integrating Salesforce.com with external systems
  • Substantial exposure to project-based work structures, project lifecycle models, etc.
  • Ability to analyze business processes and design process improvements

If you have this experience, feel you are a fit for this position, and are interested, please email the answers the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

Regards,

Mike Hanes

ProVisionTech

mhanes@provisiontechgroup.com

http://www.linkedin.com/in/mikehanes

http://twitter.com/mikehanes
Visit our website: www.provisiontechgroup.com
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We have a Richardson, TX client looking for an HRIS Analyst.

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Direct-hire HRIS Analyst Opportunity in Richardson, TX

Job Summary: 

The HRIS associate analyst is a mid-level position within the HRIS structure. The primary focus of this position is the support the maintenance of the human resource management system (HRMS). This position serves as a technical point of contact for assigned functional area and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Responsibilities:

  • System maintenance: Assist in the review, testing and implementation of HRMS system upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS system tables. Document process and results.
  • Production support: Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements. Liaison with third parties and other stakeholders (e.g., payroll).
  • Projects/process improvement: Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Use some project management skills in managing projects.
  • Reports/queries: Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.

Requirements:

  • Data Imports/Exports
  • Data Reporting
  • Working knowledge of databases and systems
  • Strong Excel
  • Basic/ Routine analytics
  • Prior ADP preferably Vantage
  • Strong focus on Data integrity

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Could you please email an updated Word copy of your resume to mhanes@provisiontechgroup.com?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes

ProVisionTech Group

mhanes@provisiontechgroup.com

,

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Direct-hire and Contract Project Manager Opportunities with Great Company in Addison, TX

Job Title: Project Manager

Overview:The Project Manager must work effectively in a fast-paced, quick-to-market environment.  Business needs and aggressive growth drive the need for effective communication and on-time project delivery.  The primary focus of this position is to drive program and project strategy, deliver promised functionality, and ensure efforts remain on task, on schedule and on budget.

Responsibilities:

  • Lead and manage projects and/or programs from inception to delivery using standard project management / SDLC protocols
  • Perform Project and Program Management budget estimation for all internal and external project resources
  • Create detailed project delivery and project implementation plans and execute projects according to plan
  • Use Project Management tools for optimal financial roll-up, time tracking and milestone management
  • Provide advice and consultation to Business Analysts and other project members on more difficult and complex assignments
  • Liaise and effectively manage communications between the user community, IT department, and all business units, project participants, and vendors internal / external to the firm
  • Report on status, risk mitigation, progress, etc. to senior management and project stakeholders
  • Actively participate in IT design reviews to ensure compatibility and interoperability of computing systems
  • Provide knowledge and expertise to assist in the development of project management principals and best practices
  • Ensure project deliverables are on time, within budget and are at the required level of quality
  • Evaluate outcome of the project as defined during the planning stage

Qualifications:

  • Bachelor’s Degree required at a minimum
  • Minimum of 10 years of IT delivery experience, 5-7 years in a project management role
  • Experience managing projects in both waterfall and agile software development methodologies
  • Previous experience or exposure to program, portfolio management or project management office  processes
  • Demonstrate excellent verbal, written, presentation and interpersonal communication skills
  • Energy / Utility experience and a variety of IT project experience including IT infrastructure  is a plus
  • Proficient understanding and expert-level knowledge of Microsoft suite products, Project Server software and related methodologies
  • Proven experience with business and technical requirements analysis, modeling, verification and methodology development
  • Ability to effectively manage multiple work streams concurrently
  • Strong knowledge of system testing, software quality assurance and change management best practices and methodologies
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Logical and efficient, with keen attention to detail
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks while under pressure
  • Experience working with both SAS and on premise technologies

Work Conditions

  • Occasional evening and weekend work to meet deadlines
  • Sitting for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
  • Physically able to participate in training sessions, presentations, and meetings
  • Some travel may be required

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Could you please email an updated Word copy of your resume to mhanes@provisiontechgroup.com?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes

ProVisionTech Group

mhanes@provisiontechgroup.com

http://www.linkedin.com/in/mikehanes

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