Where in the cloud is IT headed?

The cloud permeates all facets of IT — from applications to infrastructure. To find out how tech leaders are planning their cloud strategy, Insider Pro interviewed hundreds of tech decision-makers.

The new hot topic in the tech industry has been around since – and this is a conservative estimate – the early 2000s. 

It’s taken us a while to get where we are today, but these days the cloud permeates all facets of an IT environment – from applications to platforms to infrastructure. A quick look at the leading public cloud service providers – AWS, Microsoft, Google and IBM —  shows the competition is fierce among vendors and the decision-making process for technology buyers isn’t for the faint of heart.

With the roster of vendor-behemoths chasing your cloud dollars, it comes as no surprise that the stakes are high. In its Worldwide Semiannual Public Cloud Services Spending Guide, IDC predicts that spending on public cloud services and infrastructure will more than double between now and 2023 with public cloud spending, growing from $229 billion in 2019 to nearly $500 billion in 2023.

IDC reports that software as a service will be the largest category of cloud computing, capturing more than half of all public cloud spending. Infrastructure as a service (IaaS) will be the second largest category of public cloud spending, followed by platform as a service (PaaS). IaaS spending, comprised of servers and storage devices, will also be the fastest growing category of cloud spending

Read more here

IT Self-Service: Making IT Support Cheaper and More Efficient

While the above-mentioned research holds true, a poorly deployed IT self-service can cost you your long-standing client base. Before investing, know below what the technology offers you apart from cost savings:

Improved Cost Savings: Instead of dedicating a human resource, IT self-service technology is capturing incidents and taking service requests. There is an option for customers to solve their problems themselves too by accessing the knowledge base. For this to be possible, end users must adapt to this technology for IT to earn better revenues and ROIs. Also, the technology should not be limited to the replacement of telephone calls or emails. Backend workflow and automation should undergo continuous upgrades to leverage the technology to its entirety.

Reduced Manual Labor: With IT self-service, there would be fewer calls to service desk agents. Ticket volumes will lessen and, as a result, service desk work volume. Moreover, self-service requests are mostly not urgent so the agents can focus on that after priority tickets and service level targets.

Improvement in Issue and Report Prioritization: To serve customer’s immediate gratification, agents have drifted from working on priority to first-in-first-out mode. Self-service resolves the simple issues for the customers thereby helping the agents to prioritize urgent work.

Better Consumer Experience: End-users want consumer-level IT self-service offerings when they bring in their own devices to work. They too want to log issues, choose from service request catalogs, and skim through the knowledge base. This is possible with IT self-service technology.

Read more here

Direct-hire Network Engineer Opportunity with Great Company in Downtown Dallas, TX

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

JOB TITLESENIOR NETWORK ENGINEER

 

REPORTS TO:  Systems Architect

 

RESPONSIBILITIES:

This role is part of the IT Infrastructure Team in the Network and Telecommunications Group. The role will include (but is not limited to) engineering, deploying and configuring network systems. This position is an integral part of enterprise network design, bringing industry best practice to the engineering process. It requires a high level of technical aptitude to address network problems and discuss solutions with a technical and/or executive audience. The Senior Network Engineer will ensure a stable and secure networking environment for our client and its affiliates. You will own and resolve network-related incidents and requests within SLA’s as the last level of support during outages or equipment issues. Managing the company’s core network infrastructure, as well as supporting initiatives related to network and telecommunications, will be part of daily tasks. The ideal candidate will have a solid technical background across multiple network vendor solutions as well as exceptional communication and organizational skills. The Senior Network Engineer will be honest, accurate and professional in all their daily interactions with team members, business partners and residents. They will treat everyone with dignity and respect while engaged in company business at the office or offsite.

 

ESSENTIAL DUTIES:

  • Responsible for engineering, implementing and maintaining clients’ complex network infrastructure
  • Assumes lead role in the Network and Telecommunications Group
  • Design stable and secure network systems using industry best practice
  • Document procedures for network hardware/software configuration and use.
  • Document technical specifications and operating standards for network and telecommunications equipment.
  • Develop and maintain toolsets that monitor network health and performance
  • Generate concise reports on network health, performance and utilization
  • Forecast network technology costs and growth by performing trend analysis and capacity planning using available data sets forecasting models
  • Manage security incidents and perform Root Cause Analysis
  • Manage enterprise routing, switching and wireless devices
  • Manage firewalls, VPN concentrators, IDS/IPS and other security appliances
  • Manage Cloud Networks, Cisco Nexus and Meraki equipment
  • Manage core infrastructure networks at our data centers
  • Collaborate with stakeholders to identify business requirements for proposed network initiatives and deliver sound technical solutions
  • Work with network administrators and various groups throughout the company to deploy, decommission, or relocate network equipment and devices.
  • Serve as the Subject Matter Expert on network related issues
  • Provide coaching sessions for knowledge transfer in a small group setting
  • Conduct presentation and whiteboard sessions for company executives
  • Document step-by-step procedures to fix known issues, established solutions or processes in the company knowledge base.
  • Engineer solutions to enforce network policies and procedures, assuring users and devices adhere to company security standards.
  • Optimize network performance from the core network to the endpoints
  • Implement network management tools for day to day operations
  • Develop and document network scripts to automate common network tasks

 

QUALIFICATIONS:

  • Bachelor’s degree in Information Systems, Computer Science or Engineering
  • Minimum eight (8) years of experience supporting large multivendor networks, ten (10) years experience is preferred
  • Minimum four (4) years of experience engineering and supporting large multivendor voice and data networks
  • CCIE Certification is desired; CCNA a minimum
  • Experience with large, multi-site enterprise network systems
  • Solid experience designing and implementing virtualized networks
  • Solid experience designing and implementing networks using interior and exterior routing protocols
  • Solid experience designing and implementing IP network delivery services for voice, video and other types of application data
  • Ability to discuss network component capabilities and perform advanced integration with multiple 3rd party products and services.
  • Experience with telecom/data carrier provisioning, billing, and troubleshooting procedures
  • Experience with current best practices in IT standards, principles, and security practices
  • Expert knowledge of core networking concepts including switching, routing, and wireless technologies
  • Expert knowledge of network principles, design, security and implementation
  • Expert knowledge of network security, firewalls, IDS/IPS systems, wireless Access Points
  • Expert knowledge of MPLS, QoS, VPN IPSec and SSL technologies
  • Expert knowledge of TCP/IP, EIGRP, BGP, HSRP and VRRP
  • Strong analytical and problem-solving ability
  • Respond effectively and in a timely manner to sensitive inquiries and complaints.
  • Individual accountability and contributions within a team-based environment
  • Use metrics and establish KPI’s to identify common problems
  • Perform root cause analysis to pinpoint deficiencies in design
  • Maintaining company standards and ensuring they are adhered to, as well as establishing new standards when there is a gap in policy
  • Work proactively and cooperatively to increase capabilities of the operations team
  • Ability to take initiative and move projects forward with limited direction
  • Detail-oriented with the ability to work at a swift pace with minimal supervision
  • Strong time management skills with the ability to manage multiple projects and deadlines
  • Strong interpersonal skills and ease with building/establishing rapport with people and teams at all levels of the organization
  • Professional demeanor, goal-oriented, self-motivated, creative, flexible and adaptable to new situations
  • Passion for learning, trying new things, understanding what works and quickly adjusting what doesn’t

 

TECHNOLOGY SKILLSET:

Cisco Switches, Routers and Firewalls

LAN, WAN and WLAN

MPLS, EIGRP, BGP

Cisco Call Manager and Avaya IP Office

VoIP Design and Implementation

Capacity planning

 

WORK SCHEDULE:

This role is based in our corporate office located in Dallas, Texas; primary schedule will be 8:00 AM – 5:00 PM; after hours availability and on-call rotation is required on an as-needed basis.

 

 

AA/EEO/M/F/D/V

 

 

 

 

BENEFITS:

 

Other benefits of the Senior Network Engineer role include:

 

  • Medical, Dental and Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Vacation and Paid Time Off
  • Sick
  • 401(k) Retirement Plan
  • Paid Holidays
  • Training for CEU’s Credits

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

    Your Email (required)

    Position You Are Applying For?

    What is your availability to start?

    Are you open to a direct-hire position?

    What is your current salary or pay rate?

    Are you currently eligible to work for any employer in the US?

    When is the best time to contact you and what # can you be reached at for this opportunity?

    Upload Your Resume

     

    We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

    Regards,

    Mike Hanes
    ProVisionTech

    “Save Time, The Best Resources, Guaranteed!”

     

    Contract-to-hire SQL Server DBA Opportunity in Dallas, TX

    Contract-to-hire SQL Server DBA Opportunity in Dallas, TX

    Enjoy working for a company that respects and encourages individual ability and creativity and values winning as a team. Take a challenging position in a global company which is uniquely positioned as the market leader. This client has been named a BusinessWeek 50 “best in class” company for three years in a row and one of the best large companies to work for in Dallas by the Dallas Business Journal for several years in a row.

    Our Client is looking for a JD Edwards Programmer Analyst knowledgeable in a large JDE Development Environment. This is an exciting career advancement position where the Developer will be responsible for providing technical solutions to business challenges. You will interact with the Functional analysts, and the business leaders to design, develop and help implement the solutions that extend the basic JDE functionality in a supportive company environment.

    Responsibilities will include analysis of user requests to determine feasibility and technical design of delivered specifications, developing project plans, workload estimates and schedules for assigned projects, performing complex systems analysis/design work for new or modified systems being developed by client IT staff and or consultant delivered systems, as well as programming solutions, often complex, using JDE technologies .

    The ideal Developer should possess a Bachelors degree in Computer Science, Information Systems or other related field, or, equivalent combination of education and experience and a minimum of five years work experience in Information Systems. Extensive working experience with JDE is required.

    Responsibilities

    *Managing and maintaining various, complex production and non-production databases.

    * Responsible for standards and design of physical data storage, maintenance, access, and security administration.

    * Optimizing database access and allocating/re-allocating database resources for optimum configuration, database performance and cost.

    * Installing, upgrading, refreshing and maintaining all database environments.

    * Responsible for the day to day database administrative tasks, such as: proactive monitoring, error checking, performance tuning, trouble-shooting, back-up and recovery.

    * Collaborating with project teams to set up database, DB interface, and production set-up and configuration.

    * Managing user security and access to databases to provide controlled access environment.

    * Investigating, reviewing, applying and testing all patches and bug fixes in the database environment and providing consultation on patch management, custom interface design and operational implementation.

    * Interacting with developers and programmers in order to design/review programs, custom interfaces and queries according to standards.

    * Utilizing data management tools such as SSIS, SSAS, DTS, and SSRS

    * Will be required to be on an on-call rotation

    Qualifications

    * Bachelor’s degree preferred.

    * 5 to 7+ years’ experience of Database Administration, Database Design, Performance Analysis, and Production Support

    * Preferred industry related certifications

    * Expert knowledge of Microsoft SQL 2000/2005 or greater, 2005+ preferred

    * Expert knowledge in installation, backup, and restoring of SQL databases

    * Strong database administration skills with an emphasis on enterprise scale architecture

    * Expert knowledge of database security methodologies. Including SQL security, mixed security, server roles, and database roles

    * Strong knowledge of Data Management Tools SSIS, SSAS, DTS, and SSRS

    * Strong understanding of business continuity and disaster recovery processes and procedures

    * Strong knowledge of clustering and replication

    * Strong knowledge of import, export, and bulk copy processes

    * Ability to use Microsoft tools to troubleshoot performance related issues

    Performance Monitor

    Profiler

    Query execution plans

    * Ability to use Microsoft tools to troubleshoot logic, syntax, deadlock issues

    * Working knowledge of Windows Server 2003 or greater

    If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

    1) Do you have an updated Word copy of your resume?

    2) What is your availability to start?

    3) Are you open to contract or contract-to-hire?

    4) What is your current salary or pay rate?

    5) Are you currently eligible to work for any employer in the US?

    6) When is the best time to contact you and what # can you be reached at for this opportunity?

    If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them as we pay referral fees for anyone you refer that we place with a client.

    Thanks,

    Mike Hanes
    ProVisionTech

    ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

    Dallas IT Recruiter Guy

    Integrity in Recruiting
    972-200-7171


    “Save Time, The Best Resources, Guaranteed!”

    Posted via email from ptg’s posterous

    Long-term Contract Procurement Opportunities With Great Company in Dallas, TX

    Dear Applicant,

    My name is Mike and I’m a recruiter at ProVisionTech Group. Our records show that you are an experienced professional with experience with Procurement Processes. This experience is relevant to one of my current openings.

    If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

    This is 3 year contract opportunity with the possibility of extension

    Long-term Contract Procurement Opportunities With Great Company in Dallas, TX

    Client needs one Sr Procurement Consultant and one Procurement Analyst for a 3 year contract that has the possibility to be extended.

    Management/Organizational Development and Effectiveness

    Consultants activities may include, but are not limited to:

    a) Conduct an analysis of Client’s Procurement performance and effectiveness.

    b) Identify peer transit systems and conduct a comparison of their performance to Client Procurement’s.

    c) Identify performance gaps as compared to peers.

    d) Develop recommendations to address any identified performance gaps.

    e) Develop recommended changes required in key operations and processes to improve productivity and efficiency based on best practices, industry, or comparable transit experience.

    f) Recommend overall organizational structure design and staffing needs based on maintaining current

    levels of operation while improving efficiency.

    g) Work directly with customer management in applying advanced principles, theories, and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of telecommunications and information technology systems.

    Performance Optimization

    Consultant activities may include, but are not limited to:

    a) Assist Client with implementing and sustaining a continuous improvement process within Client Procurement, and related departments that applies to all levels of the organization.

    b) Conduct reviews of functions and processes.

    c) Assist Client with transitioning Client to sustain high performance, high reward teams, and culture.

    d) Assist Client with customer, supplier and stakeholder surveys, including development of survey tools, conducting surveys and focus groups, and evaluating and reporting results.

    Business System Performance and Operations

    Evaluate Client Procurement and related Departments’ current and future business performance, processes, and operations. Specific consultant activities may include, but are not limited to:

    a) Assist Client in an evaluation of its current and future business performance, processes, and operations. b) Apply process improvement and reengineering methodologies and principles to conduct process modernization projects.

    c) Serve as key coordinator between multiple project teams to ensure Agency-wide integration of reengineering efforts.

    d) Align and streamline its business functions with its objectives. e) Identify the organizational structure required to support and operate the business.

    f) Assist Client with implementation of replacement procurement technology, including requisition/purchase orders, sourcing, contract management, and supply chain management.

    g) Advise and assist with the development and implementation of supply chain management and strategic sourcing systems.

    Project Management

    Consultant activities may include, but are not limited to working with Procurement and related Departments to:

    a) Translate customer requirements into formal plans that culminate in customer acceptance of the proposed solutions while meeting business objectives.

    b) Lead a team in planning, initiating, controlling, executing, and closing tasks of a project or segment of a project to produce the desired solution.

    c) Formulate partnerships between customers, suppliers, and staff to anticipate potential project related problems using refined techniques for identifying, eliminating, or mitigating solution, project, and business risks.

    d) Apply a strong understanding of customer, industry, and business trends to analyze information or situations, and implement actions to ensure project objectives are met, either independently or through the management team.

    e) Analyze new and complex project related problems, and create innovative solutions, involving finance, scheduling, technology, methodology, tools, and other components, as necessary.

    Capacity Building

    Work with the Client Procurement management team on efforts to ensure it has the appropriate capacity and skills to fulfill its goals and objectives.

    Specific consultant activities may include, but are not limited to:

    a) Development of a capacity and skills assessment.

    b) Identification of appropriate training programs or delivery of targeted training.

    c) Development of training materials or institutionalized support systems or initiatives.

    Procurement Support.

    Client may require support from professional procurement specialists to support or lead procurement processes for specific and complex transactions, including procurement planning, development of specifications, statements of work and sourcing documents, evaluation of offers, negotiations, and contract administration. The level of support required may range from procurement staff augmentation to complete outsourcing of a specific contract or contract portfolio. The procurement specialists must be or become thoroughly familiar with Client, customer, and government regulations, policies, and procedures to ensure compliance during procurement activities.

    Examples of required procurement category expertise include:

    a) Acquisition of complex capital assets such as locomotives, buses, and streetcars

    b) Procurement of information and communication technology, including software, hardware, and related services

    c) Contracting for complex systems, including a universal fare payment card “Rapidcard” and mobility management services using performance based contracts and Public Private Partnerships

    d) Competitive outsourcing of services and systems, including “make or buy” analyses

    e) Procurement of energy, including electricity, fuels, and associated services

    The procurement specialists may be required to perform cost and price analyses of various contractual documents and transactions.

    If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

    1) Do you have an updated Word copy of your resume?

    2) What is your availability to start?

    3) Are you open to a long-term contract position?

    4) What is your current salary or pay rate?

    5) Are you currently eligible to work for any employer in the US?

    6) When is the best time to contact you and what # can you be reached at for this opportunity?

    We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

    Regards,

    Mike Hanes
    ProVisionTech

    ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

    Dallas IT Recruiter Guy

    Integrity in Recruiting
    972-200-7171


    “Save Time, The Best Resources, Guaranteed!”

    Posted via email from ptg’s posterous

    Short-term Contract Sr. JDE BA Opportunity in Dallas, TX

    We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

    Contract Senior JDE Business Analyst

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    a. Participates in ERP and related system development lifecycle

    Responsible for system development deliverables

    Defines, creates and communicates appropriate process documents such as scope document, project plan, configuration document, QA plan, and training plan.

    Implements and maintains key global system (ERP) setup

    Participates in data conversion processes where necessary

    Participates in QA process

    Assists implementation teams with training, testing, and cutover support

    b. Participates in change control process

    Defines, creates and communicates change requests and functional specs for enhancement requirements such as reports, interfaces and interactive applications.

    Works with senior management, as well as functional users

    Communicates requirements to Programmer team

    QUALIFICATIONS / REQUIREMENTS:

    a. Bachelors degree in Information Systems, Computer Science or BA with equivalent work experience

    b. Minimum 5 years experience in JDE EnterpriseOne Financial configuration

    c. Proven ability to deliver project with minimum external guidance

    d. Specific knowledge of JDE G/L Financial suite applications, A/P applications, Inventory, Costing Manufacturing and Procure to Pay applications. Knowledge of Fixed assets applications a plus.

    If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

    1) Do you have an updated Word copy of your resume?

    2) What is your availability to start?

    3) Are you open to a short-term contract position?

    4) What is your current salary or pay rate?

    5) Are you currently eligible to work for any employer in the US?

    6) When is the best time to contact you and what # can you be reached at for this opportunity?

    We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

    Regards,

    Mike Hanes
    ProVisionTech

    ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

    Dallas IT Recruiter Guy

    Integrity in Recruiting
    972-200-7171


    “Save Time, The Best Resources, Guaranteed!”

    Posted via email from ptg’s posterous

    We Know IT and We Only Do IT Recruiting

    We Know IT and We Only Do IT Recruiting

    If you need to fill a qualified professional Dallas IT Position or if you’re an Dallas IT Professional looking to upgrade, doesn’t it just make sense to work with a company that actually has the background and expert, insider, knowledge of the IT Industry in the Dallas / Fort Worth Metroplex?

    After over 10 years as a Dallas IT professional, Mike Hanes, president of ProVisionTech Group started the company after experiencing, first hand, just how big name and general recruiting firms were doing their clients a disservice.

    He wasn’t going to play the “number’s game” that is all too common in the industry.

    Instead he founded a company that is dedicated to providing the best possible match for both the organization and the candidate.

    Based on over 10 years experience as a Dallas IT professional, project lead and holding an MBA in E-Business, he developed a pre-screening process that ensures Dallas-Fort Worth IT departments & organizations and Dallas-Fort Worth IT candidates find the right match, faster and with a lot less headaches.

    When you work with us, you’ll find the right person or position faster than you ever imagined.

    We Guarantee it!

    “Mike is very knowledgeable about all facets of the technology sector. His depth of experience combined with his high integrity and true caring for his clients make him the right man to recruit the people you need to make your IT project a success. Whether you are one of his individual contractors or a corporate IT department contracting services from him, you will be highly satisfied with the results.”

    Kevin Brockhoff, former ProVisionTech IT Consultant

    “Mike Hanes and I share core values of integrity and Christian service. From our first meeting Mike impressed me with his ability to leverage those values as an asset in his business. Mike was instrumental in helping us find someone to fill our open IT position. ProVisionTech worked with us to determine our specific needs and then provided several candidates who met those requirements. We would definitely feel comfortable doing business with ProVisionTech again, should the need arise.”

    Bill Herlin, Director, IT Strategy & Governance

    Regards,

    Mike Hanes
    ProVisionTech

    ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

    Dallas IT Recruiter Guy

    Integrity in Recruiting
    972-200-7171


    “Save Time, The Best Resources, Guaranteed!”

    Posted via email from ptg’s posterous