Direct-hire Support Technician Opportunity in Dallas, TX

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Direct-hire Support Technician Opportunity in Dallas, TX

3 new positions available

1) Normal business days, (Shift:  Mon-Fri, 10:30 AM to 7 PM).  Salary: $50-$53K

2) Weekend days.    Shift: Friday-Sunday, 7 am to 7 PM.

3) Weekend nights. Shift: Thurs night-Sun Morning, 7PM to 8 AM

Weekend positions details:

Salary: $50-$53K plus 10% while working nights/weekends

Work 3 x 13 hour shifts (13:20 to be exact)

Would not have “on-call” responsibilities.

Would probably work from home, after training.

 

The candidate should have:

1 year experience with Linux/Unix from the command line.

Experience with providing phone support.

Good customer service skills

Working knowledge of DNS (they should be able to name a few DNS records)

Working knowledge of networking (they should be know a few common ports and protocols)

 

Job Description:

Support Technician is responsible for assisting company’s customers with the resolution of technical service problems. This company offers e-messaging protection and transaction services that protect organizations from viruses, spam, as well as enabling secure electronic communications, such as email encryption.

 

The Support Technician duties include:

* Providing technical guidance to customers in response to service requests received over the phone or through email

* Championing and coordinating resolution of customer support issues that can’t be resolved by first line support.

* Ensuring all customer communications are professional, accurate, and timely.

* Developing technical content for inclusion in the support knowledge base.

* Utilizing support applications for problem recording and tracking.

* Rotating on-call status, with pager notification.

 

 

Required Skills/Qualifications:

* Successfully pass background investigation

* Minimum 1 year experience with Linux/Unix command line (shell)

* Experienced in direct customer communication.

* Familiar with common TCP/IP protocols and services.

* Good knowledge of various Operating Systems (Windows 7/10, Unix/Linux).

* Experience in configuration and operation of SMTP messaging systems (Exchange, Domino, Postfix)

* Strong networking knowledge (DNS, routers, firewalls, etc) and troubleshooting experience

* Excellent written and oral communication skills.

* Excellent customer service/phone support skills

* Strong, sound decision-making skills, good judgment and problem solving skills.

* Able to respond to on-call notifications 24/7

 

Preferred skills:

* Familiar with web technology (web browsers, SSL, HTML, and XML)

* Familiar with common scripting languages (bash, perl, etc)

* First line technical support experience.

 

If you have this experience, feel you are a fit for this position, and are interested, please email with answers the questions below:

    Your Email (required)

    Position You Are Applying For?

    What is your availability to start?

    Are you open to a direct-hire position?

    What is your current salary or pay rate?

    Are you currently eligible to work for any employer in the US?

    When is the best time to contact you and what # can you be reached at for this opportunity?

    Upload Your Resume

    “Save Time, The Best Resources, Guaranteed!”

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    Direct-hire Network Engineer Opportunity with Great Company in Downtown Dallas, TX

    If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

    JOB TITLESENIOR NETWORK ENGINEER

     

    REPORTS TO:  Systems Architect

     

    RESPONSIBILITIES:

    This role is part of the IT Infrastructure Team in the Network and Telecommunications Group. The role will include (but is not limited to) engineering, deploying and configuring network systems. This position is an integral part of enterprise network design, bringing industry best practice to the engineering process. It requires a high level of technical aptitude to address network problems and discuss solutions with a technical and/or executive audience. The Senior Network Engineer will ensure a stable and secure networking environment for our client and its affiliates. You will own and resolve network-related incidents and requests within SLA’s as the last level of support during outages or equipment issues. Managing the company’s core network infrastructure, as well as supporting initiatives related to network and telecommunications, will be part of daily tasks. The ideal candidate will have a solid technical background across multiple network vendor solutions as well as exceptional communication and organizational skills. The Senior Network Engineer will be honest, accurate and professional in all their daily interactions with team members, business partners and residents. They will treat everyone with dignity and respect while engaged in company business at the office or offsite.

     

    ESSENTIAL DUTIES:

    • Responsible for engineering, implementing and maintaining clients’ complex network infrastructure
    • Assumes lead role in the Network and Telecommunications Group
    • Design stable and secure network systems using industry best practice
    • Document procedures for network hardware/software configuration and use.
    • Document technical specifications and operating standards for network and telecommunications equipment.
    • Develop and maintain toolsets that monitor network health and performance
    • Generate concise reports on network health, performance and utilization
    • Forecast network technology costs and growth by performing trend analysis and capacity planning using available data sets forecasting models
    • Manage security incidents and perform Root Cause Analysis
    • Manage enterprise routing, switching and wireless devices
    • Manage firewalls, VPN concentrators, IDS/IPS and other security appliances
    • Manage Cloud Networks, Cisco Nexus and Meraki equipment
    • Manage core infrastructure networks at our data centers
    • Collaborate with stakeholders to identify business requirements for proposed network initiatives and deliver sound technical solutions
    • Work with network administrators and various groups throughout the company to deploy, decommission, or relocate network equipment and devices.
    • Serve as the Subject Matter Expert on network related issues
    • Provide coaching sessions for knowledge transfer in a small group setting
    • Conduct presentation and whiteboard sessions for company executives
    • Document step-by-step procedures to fix known issues, established solutions or processes in the company knowledge base.
    • Engineer solutions to enforce network policies and procedures, assuring users and devices adhere to company security standards.
    • Optimize network performance from the core network to the endpoints
    • Implement network management tools for day to day operations
    • Develop and document network scripts to automate common network tasks

     

    QUALIFICATIONS:

    • Bachelor’s degree in Information Systems, Computer Science or Engineering
    • Minimum eight (8) years of experience supporting large multivendor networks, ten (10) years experience is preferred
    • Minimum four (4) years of experience engineering and supporting large multivendor voice and data networks
    • CCIE Certification is desired; CCNA a minimum
    • Experience with large, multi-site enterprise network systems
    • Solid experience designing and implementing virtualized networks
    • Solid experience designing and implementing networks using interior and exterior routing protocols
    • Solid experience designing and implementing IP network delivery services for voice, video and other types of application data
    • Ability to discuss network component capabilities and perform advanced integration with multiple 3rd party products and services.
    • Experience with telecom/data carrier provisioning, billing, and troubleshooting procedures
    • Experience with current best practices in IT standards, principles, and security practices
    • Expert knowledge of core networking concepts including switching, routing, and wireless technologies
    • Expert knowledge of network principles, design, security and implementation
    • Expert knowledge of network security, firewalls, IDS/IPS systems, wireless Access Points
    • Expert knowledge of MPLS, QoS, VPN IPSec and SSL technologies
    • Expert knowledge of TCP/IP, EIGRP, BGP, HSRP and VRRP
    • Strong analytical and problem-solving ability
    • Respond effectively and in a timely manner to sensitive inquiries and complaints.
    • Individual accountability and contributions within a team-based environment
    • Use metrics and establish KPI’s to identify common problems
    • Perform root cause analysis to pinpoint deficiencies in design
    • Maintaining company standards and ensuring they are adhered to, as well as establishing new standards when there is a gap in policy
    • Work proactively and cooperatively to increase capabilities of the operations team
    • Ability to take initiative and move projects forward with limited direction
    • Detail-oriented with the ability to work at a swift pace with minimal supervision
    • Strong time management skills with the ability to manage multiple projects and deadlines
    • Strong interpersonal skills and ease with building/establishing rapport with people and teams at all levels of the organization
    • Professional demeanor, goal-oriented, self-motivated, creative, flexible and adaptable to new situations
    • Passion for learning, trying new things, understanding what works and quickly adjusting what doesn’t

     

    TECHNOLOGY SKILLSET:

    Cisco Switches, Routers and Firewalls

    LAN, WAN and WLAN

    MPLS, EIGRP, BGP

    Cisco Call Manager and Avaya IP Office

    VoIP Design and Implementation

    Capacity planning

     

    WORK SCHEDULE:

    This role is based in our corporate office located in Dallas, Texas; primary schedule will be 8:00 AM – 5:00 PM; after hours availability and on-call rotation is required on an as-needed basis.

     

     

    AA/EEO/M/F/D/V

     

     

     

     

    BENEFITS:

     

    Other benefits of the Senior Network Engineer role include:

     

    • Medical, Dental and Vision Insurance
    • Life Insurance
    • Short Term Disability
    • Long Term Disability
    • Vacation and Paid Time Off
    • Sick
    • 401(k) Retirement Plan
    • Paid Holidays
    • Training for CEU’s Credits

    If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

      Your Email (required)

      Position You Are Applying For?

      What is your availability to start?

      Are you open to a direct-hire position?

      What is your current salary or pay rate?

      Are you currently eligible to work for any employer in the US?

      When is the best time to contact you and what # can you be reached at for this opportunity?

      Upload Your Resume

       

      We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

      Regards,

      Mike Hanes
      ProVisionTech

      “Save Time, The Best Resources, Guaranteed!”

       

      The 3 Biggest Problems You Have With IT Staff Recruiting and Outsourcing in the Dallas/Ft Worth Area and How ProVisionTech Overcomes Them All

      Mike Hanes
      ProVisionTech

      ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

      Dallas IT Recruiter Guy

      Integrity in Recruiting
      972-200-7171

      “Save Time, The Best Resources, Guaranteed!”

      Posted by Bob Evans on Apr 18, 2010 04:06 PM

      Cross Posted from Information Week

      IT-industry hopes are buzzing that IBM’s quarterly results, coming on Monday, April 19, will validate and accelerate the promise triggered last week by Intel’s blowout numbers. One analyst who’s expecting very big things from IBM believes its numbers will prove that “a resurgence in corporate IT spending” has occurred.

      Read More…

      , , , , , ,

      Now Available: IT Spending will Rise, yet 2010 will be a Year of Reckoning for CIOs

      Full story: PR-inside.com

      The most recent Technology Trends survey of IT decision makers conducted in the second half of 2009 shows a rise in the proportion of respondents who are planning to increase their IT budget.

      , , , , , ,

      Friday, April 16, 2010

      Flexibility helps preserve your pool of talent

      Management Matters

      Cross Posted from Dallas Business Journal – by Alyssa Martin Contributing Writer

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      The economic downturn forced many employers to require significant concessions from employees. Now, as the economy improves, businesses can reciprocate.
      Building a two-way relationship with current and previous employees helps you preserve your talent pool so your business can function at top capacity through economic ups and downs.
      During the down cycle, many businesses faced significant layoffs or salary reductions. Some service businesses even converted full-time employees into contract workers. While layoffs, salary reductions and forced contracting arrangements have altered your talent pool, you can help preserve as many of these employees as possible by mitigating some of the risk they have assumed.
      There are legal restrictions regarding maintaining insurance and retirement benefits for workers with less than full-time hours, even if you have a contract arrangement with them, so this is not an option in most cases. However, there are other benefits employers can legally offer. For instance, for contract workers, offering a minimum number of guaranteed hours, offering access to corporate facilities or paying a premium contracting rate because these workers have more company knowledge are all viable options.
      Employers can also restore trust and loyalty by creating set intervals for evaluating the opportunity to restore salary levels. Employers can also provide incentives to encourage furloughed or contract workers to maintain their availability until the economic climate changes.
      Another way to show appreciation for current workers’ contributions and sacrifices during the down period is to build more flexibility into work schedules. This means focusing on measuring results rather than hours logged at the office. Some companies accomplish this flexibility by allowing more telecommuting, but others offer other arrangements.
      Even if circumstances required significant concessions from employees during the past couple of years, providing workers with a sense that your business is looking toward the future and values employee contributions can go a long way toward maintaining your company’s talent pool. And this translates to long-term bottom-line benefits for your business.

      MARTIN, a CPA, is the Dallas executive partner of Weaver. Contact her at alyssa.martin@weaverllp.com.


      Read more: Flexibility helps preserve your pool of talent – Dallas Business Journal:


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      What will midsized company IT groups look like after system admin jobs are outsourced to the cloud?

      Since the bulk of in-house IT staffs are presently doing these jobs, it’s clear a big change is coming for midsized IT groups. Large companies can still leverage economies of scale in operating their own data centers, but midsized companies are finding it hard to match the lower operating costs and financial flexibility offered by cloud service and SaaS providers.

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      It looks like midsized IT groups will become primarily business analysts embedded in business operating areas and enterprise architects designing and overseeing continuous development and enhancement of systems built from legacy, cloud, and SaaS components. IT’s mission will simply be: Use IT to help the company make money.

      CIO magazine’s recent State of the CIO survey shows that staff cuts during the past two years hit small and midsized IT departments hardest and infrastructure upgrade projects are often being postponed.

      Value Shift
      Read more…

      Cross-posted from http://www.theinfoboom.com

      , ,

      Truly Partnering With Your Dallas IT Clients

      Many Dallas IT Consulting/IT Recruiting firms seem to lack an understanding on what it means to partner with their clients’ in a long-term relationship.  It seems that some firms are just concerned with billable hours and one-off placement fees than actually serving their clients true needs.  A case in point was a situation I encountered at one such firm in which I was employed.  I was the Director of the Dallas branch of a New York IT Consulting firm and was account manager of a financial client where we had placed a programmer.  This programmer was not working out well and the client was thinking of replacing him, however, the president of the New York IT consulting firm I was with was determined to keep this programmer there for the 90 day guarantee period just so they could earn their fee.  I actually called the programmer and asked if he knew that the client was thinking of letting him go and told him that he really needed to “step up” his learning process and come up to speed or we would have to replace him.  The candidate did better for a short period of time.  At around 95 days after he was hired, the Dallas IT Development Manager called to say that the candidate was not working out and could we find a replacement.  I spoke with the president of our firm and he said “no way, they have to pay us”.  I was very uncomfortable with this approach, but really had no say in the final decision.  Although I had asked if we could not be flexible on the 90 day guarantee period, he proceeded, in no uncertain terms, to tell me what he wanted me to tell the manager – to pay us immediately.  The client paid us all right, and then put us on their “blacklist”.

      As a technical account manager/recruiter, do you truly partner with your clients?  As a 13 year veteran of Dallas IT Operations and Technical Consulting/Recruiting, I really do desire to partner with my clients in a long-term relationship that adds value. That is why I considered it a “blessing in disguise” when that particular company I was with decided to to close the Dallas office I operated.  I launched my own company, ProVisionTech, and now am able to operate my own company with what I feel are sound and honest business practices.

      Sincerely,

      Mike Hanes

      Founder of:

      ProVisionTech

      Integrity in Recruiting

      The Secret of Success.com

      , , , , , , , , , , , , , ,

      I was in IT for several years before being laid off several years ago. I was laid off right before September 11, 2001 and was working on my MBA in eCommerce at the time. I found myself in a very difficult situation as many other people did during that time. Because I was working on my MBA and was almost finished, companies I interviewed with considered me ‘over-qualified’ for most positions I applied and interviewed for.

      I stumbled into IT Consulting sales and account management mostly because I wanted to use my IT background for something and what a better way than to find the best people for Dallas IT Clients and at the same time put people to work. It seemed to me like the best of both worlds. Having been a Dallas IT project leader, programmer, and production support engineer, I knew what Dallas IT clients were looking for and the type of people they needed. Also, having been out of work myself, I loved putting Dallas IT candidates and consultants to work.

      My first position was with a company that had provided consultants for the last Dallas IT project team I was on. The company only had one client and it was the company from which I had been laid off. When they set up my voice mail, the pass code they used was 911. I was appalled that they would use that pass code considering what had just happen with September 11. The owner would never tell me what nationality he was, but told me to tell everyone they were an Indian company. I later found out that he was from Syria. My wife was worried because she thought I was working for a company that was funneling money to terrorists! Still not sure why they would use that pass code.

      I also later found out that they had consultants that built the code of one of the systems I had supported at my former company and had stolen it. They were selling the code to other companies in the same industry! I spoke to the IT Development Manager who was over the systems I had supported and she said that although upper IT management knew this company had stolen their code, they were still doing business with them!

      Anyway, there is more. When I started working for this company they only had one client; the company from which I had been laid off. The CEO gave me a list of clients to “show off” potential clients. I mentioned that they only had one client and he said “I know, but this is what I want you to tell the potential clients.” I told him I would not lie for him or anyone else. I found that he lied to clients, consultants, candidates, and his own employees all the time. He lied to his VP of Marketing, and the VP of Marketing would lie to him and ask me to cover his lies. I told him no way!

      I was there for two months before the final straw. Having never been in a sales role in my life, and in a horrible economy, I made my first placement as an account manager. I placed a consultant with a downtown Dallas company. In violation to our contract, they hired our consultant away from us. The CEO of our company became so enraged that he threatened to kill the CEO of the new client company for violating the contract! The CEO of the client company was totally blind sided because he was not even aware that his manager had violated the terms of our consulting agreement.

      I immediately went to the parking lot, called the client CEO and apologized then went back to my office and packed all my stuff. I decided that I could not work at a company that operated without honesty and integrity and especially a company headed by someone that threatened people’s lives!

      Although my first experience with Dallas IT Consulting/Recruiting firms was a pretty bad one, I felt like I really found something that I loved to do – find the right fit between Dallas IT Clients and Dallas IT candidates and consultants. I decided that I would find a Dallas IT Consulting/Recruiting firm to work for that operated with honesty and integrity.

      Because of some of the unethical practices I discovered in some IT consulting and recruiting firms I have worked with, I started a Linkedin group, Integrity in Recruiting and website www.integrityinrecruiting.com, in order to start a discussion regarding incorporating sound and honest business practices in the recruiting field in our prospective companies.  I invite you to join the group.

      I will share more about what I have found in my search later…

      Mike Hanes

      ProVisionTech

      , , , , , , , , , , , , , ,

      Many IT Consulting/IT Recruiting firms seem to lack an understanding on what it means to partner with their clients’ in a long-term relationship.  It seems that some firms are just concerned with billable hours and one-off placement fees than actually serving their clients true needs.  A case in point was a situation I encountered at one such firm in which I was employed.  I was the Director of the Dallas branch of a New York IT Consulting firm and was account manager of a financial client where we had placed a programmer.  This programmer was not working out well and the client was thinking of replacing him, however, the president of the New York IT consulting firm I was with was determined to keep this programmer there for the 90 day guarantee period just so they could earn their fee.  I actually called the programmer and asked if he knew that the client was thinking of letting him go and told him that he really needed to “step up” his learning process and come up to speed or we would have to replace him.  The candidate did better for a short period of time.  At around 95 days after he was hired, the client IT Development Manager called to say that the candidate was not working out and could we find a replacement.  I spoke with the president of our firm and he said “no way, they have to pay us”.  I was very uncomfortable with this approach, but really had no say in the final decision.  Although I had asked if we could not be flexible on the 90 day guarantee period, he proceeded, in no uncertain terms, to tell me what he wanted me to tell the manager – to pay us immediately.  The client paid us all right, and then put us on their “blacklist”.

      As a technical account manager/recruiter, do you truly partner with your clients?  As a 13 year veteran of Dallas IT Operations and Technical Consulting/Recruiting, I really do desire to partner with my clients in a long-term relationship that adds value. That is why I considered it a “blessing in disguise” when that particular company I was with decided to to close the Dallas office I operated.  I launched my own company, ProVisionTech, and now am able to operate my own company with what I feel are sound and honest business practices.

      Sincerely,

      Mike Hanes

      , , , , , , , , , , , , ,

      Mike Hanes
      ProVisionTech

      ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

      Dallas IT Recruiter Guy

      Integrity in Recruiting
      972-200-7171

      “Save Time, The Best Resources, Guaranteed!”

      Direct-hire On-boarding Specialist Opportunity with a Great Company

      We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

      Direct-hire On-boarding Specialist Opportunity with a Great Company in Richardson, TX

      Overview:

      • This position will be heavy in systems
      • Will be the first onboarding person hired
      • Will help in designing and implementing the onboarding system/process
      • ADP is currently used to onboard employees
      • Devise a systemic way to touch every new hire
      • Will be pulling all resources together to on-board new hires
      • This person is expected to make processes more efficient

       

      Job Description:

      Fundamental Responsibilities:
      * Partner with Human Resources leadership to design and implement process around on-boarding new employees, effectively acquiring new employees and off-boarding.
      * Work with the Human Resources Business Partners, managers, and new employees to collect accurate onboarding documents that enable new hires to begin employment in a timely manner.
      * Guide new hires through the onboarding process and assist them in matters such as paperwork collection, benefits enrollment, orientation, culture assimilation, training etc.
      * Build relationships with individuals across all departments as you work with them to expand their teams
      * Create innovative procedures to boost engagement among new hires
      * Contribute to a fun, positive work environment!

      Requirements:
      * Outstanding communication and organizational skills
      * Exceptional attention to detail, especially under time constraints
      * Ability to prioritize competing priorities effortlessly
      * Utmost sensitivity with confidential data and information
      * Experience in Six Sigma methodology and Human Resources or handling of employee data strongly preferred
      * Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google software
      * 3+ years of experience in Six Sigma field. Focus on Human Resources a plus

      Additional Benefits:

      On site café

      On site gym

      Close to major highway

      Competitive benefits

      If you have this experience, feel you are a fit for this position, and are interested, please email me directly at

      mhanes@provisiontechgroup.com and include answers to the questions below:

      1) Can you email an updated Word copy of your resume?

      2) What is your availability to start?

      3) Are you open to a direct-hire position?

      4) What is your current salary or pay rate?

      5) Are you currently eligible to work for any employer in the US?

      6) When is the best time to contact you and what # can you be reached at for this opportunity?

      Regards,

      Mike Hanes
      ProVisionTech
      “Save Time, The Best Resources, Guaranteed!”

       

      Dallas Contract IT Jobs, Dallas Contract-to-hire IT jobs, Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs

      Short-term Contract Java Programming Opportunity in Rowlett, TX

      We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

      Short-term Contract Java Programming Opportunity in Rowlett, TX

      2 – 4 Week project

      We have a client that needs a Java programmer for a short-term contract project.  The work entails mostly maintenance and modifications of existing applications.  Must have experience with digital signal processing.

      Must have experience with the following libraries:

      sox

      diracle

      JNI-dirac-C

      lame

      libgomp-1

      libmad

      zlib

      If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

      1) Could you please send an updated Word copy of your resume?

      2) What is your availability to start?

      3) Are you open to a very short-term contract?

      4) What is your current salary or pay rate?

      5) Are you currently eligible to work for any employer in the US?

      6) When is the best time to contact you and what # can you be reached at for this opportunity?

       

      If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

      Regards,

      Mike Hanes
      ProVisionTech
      mhanes@provisiontechgroup.com

      http://www.linkedin.com/in/mikehanes

      http://twitter.com/mikehanes
      Visit our website: www.provisiontechgroup.com

          "Save Time, The Best Technical Resources, Guaranteed!"

                  

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      Posted via email from ptg’s posterous

      IT Workers Are Happy, But Will Still Leave for Something Better

      IT Workers Are Happy, But Will Still Leave for Something Better

      Despite overall satisfaction with their current job situation, IT workers still show a readiness to jump ship when the next best thing comes along.

      CIO — The majority of IT employees are engaged at work, loyal to their employers and inspired to do their best everyday, according to new survey findings from Randstad Technologies and Technisource. However, despite that, more than half (53 percent) are open to new employment opportunities, Think of it as the IT sector’s version of The Five Year Engagement, a new film about a couple that is happy to be engaged but put marriage plans on an indefinite hold.

      "The takeaway for employers is that they use whatever means to create a strong bond with their employees by engaging, recognizing and empowering them in order to minimize attrition," said Bob Dickey, executive vice president of technologies at Randstad U.S.

      The latest Randstad Engagement Index findings, conducted in February, surveyed 3,000 IT workers, nationwide. The Randstad Engagement Index measures the attitudes and perceptions impacting employee engagement within companies.

      Looking at IT sector’s response to Randstad’s six components of engagement, the survey found the following:

      • 76 percent of IT employees are proud to work for their company
      • 63 percent of IT employees enjoy going to work every day
      • 75 percent of employees feel inspired to do their best each day
      • 68 percent of IT employees feel their efforts at work are recognized and valued
      • 67 percent indicate they trust their company leadership to make good decisions for the workforce
      • 67 percent of employees believe their company shares their values

      Not only did the survey indicate that IT employees are clearly satisfied with their jobs and employers but 80 percent feel secure in their jobs, and they’re optimistic about the future:

      • More than three-fourths, or 77 percent, believe their company has a great future
      • 64 percent believe their company is making the right investments in their workforce for the future
      • 60 percent report being only a little or not at all concerned about having to take a pay cut

      IT Workers Looking for the Next Best Thing

      Despite the rosy relationship with their current job situation, IT respondents still showed a readiness to jump ship when the next best thing comes along. And, survey results indicate that 59 percent of respondents believe that those opportunities are on the horizon as more than half believe that the job market will pick up in 2012.

      According to Dickey, opportunities in the IT sector are opening up with increasing pressure to find top talent. In fact, recent job demand in IT is for higher-level positions, such as project mangers, business architects and data analysts.

      "What this tells us is that the economy is picking up as more companies start new project initiatives and make investments in infrastructure and development," he said. Dickey noted that improvements in IT job hiring is often a bell weather for overall employment growth.

      Read more here

      Mike Hanes
      ProVisionTech

      ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

      Dallas IT Recruiter Guy

      Integrity in Recruiting
      972-200-7171

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      IT News March/April 2012

      Creating culture of IT innovation includes rewarding failure – Computerworld lnkd.in/mfGKif

      In IT Projects, More Needs to Be Less Too – Information Management Blogs Article lnkd.in/rFZ3CK

      Personal and Enterprise IT Gains – Information Management Blogs Article lnkd.in/fu9VKq

      Attention tech sales people: Don’t go around the CIO :: Editor’s Blog at WRAL Tech Wire lnkd.in/SbT5YF

      IT Must Provide Enterprise Collaboration Tools Employees Will Use lnkd.in/nf6qa9

      When Will the Offshore Flow of IT and Finance Jobs End? CIO.com lnkd.in/YcF2vP

      Bring your own tech: IT’s missed opportunity | Byod – InfoWorld lnkd.in/sHUXmm

      Offshoring Shrinks Number of IT Jobs, Study Says CIO.com lnkd.in/553iN6

      CIOs Overcome Shortage of Business Analytics Talent lnkd.in/ukwwzv

      India’s IT Firms Hire U.S. Workers As They Fight for Visas CIO.com lnkd.in/fDhir8

      Small Business Data Backup Plans Found Lacking – Small and Medium Business IT – News & Reviews – Baseline.com lnkd.in/yHWPaZ

      Execs to IT: Take these cloud services and manage them | Cloud storage – InfoWorld lnkd.in/t6AMGu

      How to Get a Hot Job in Big Data CIO.com lnkd.in/DWHzEX

      Getting A Recommendation From A Past Employer lnkd.in/AnAXJE

      Offshoring Shrinks Number of IT Jobs, Study Says CIO.com lnkd.in/8RnBUz

      Why the ‘personal cloud’ is no PC killer | Cloud computing – InfoWorld lnkd.in/7byGYH

      IT Contractors Help Companies Meet Changing Work Needs

      The demand for tech part-time work can also mean the economy is improving, says an IT staffing firm

      Whether companies require specific tech talent for a project or need extra help meeting a business uptick brought by the recovering economy, corporate IT departments depend on the contract workforce.

      For CIOs, temporary staff offer the experience required to complete a specific task without the need, and cost, of permanently keeping them on the payroll. IT staffing firms see contractors as helping companies stay flexible and meeting the work peaks and lulls that accompany a recovering economy. In either scenario, contractors have been, and will continue to be, in demand for enterprise IT, according to CIOs and hiring experts.

       

      Read More Here

       

       

       

      Mike Hanes
      ProVisionTech

      ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

      Dallas IT Recruiter Guy

      Integrity in Recruiting
      972-200-7171

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      D-FW Jobs, DFW IT Staffing, Dallas Contract IT Jobs, Dallas IT Consultants, Dallas IT Consulting, Dallas IT Contractors, Dallas IT Engineer, Dallas IT Jobs, Dallas IT Position, Dallas IT Professional, Dallas IT Projects, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, Dallas Information Technology, Dallas Technical Consultants, Dallas Technical Consulting, Dallas Technical Contractors, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas Technical recruiter, Dallas-Fort Worth IT Staffing, IT Consultant, IT Consulting, IT Employees, IT Hiring, IT Job, IT Jobs, IT Professionals, IT Staff Augmentation, IT Staffing, IT Workers, IT contractors, IT talent, Information Technology, Information Technology Field, Information Technology Organizations, Information Technology Projects, Information Technology Recruiting, Information Technology Staffing, Information technology jobs, Technical Staffing, information technology budgets, information technology hiring, information technology spending, technical recruiting

      Posted via email from ptg’s posterous

      Direct-hire Sr VOIP Engineer Opportunity with Great Company in Dallas, TX

      If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

      Direct-hire Sr VOIP Engineer Opportunity with Great Company in Dallas, TX

       

      Summary
      Our client is seeking an experienced VoIP Engineer excited to work for a growing company which provides Voice Over IP (VoIP), hosted PBX, voicemail and fax solutions. This position will be instrumental in assisting the company to deliver high levels of service availability.
      Responsibilities:

      • Responsible for design implementation, planning and capacity management of the telephony environment.  Expertise required on Broadsoft Broadworks and Broadsoft M6 platforms.
      • Work together with the Implementation Coordinators, Network Engineers and Field Operations to troubleshoot and resolve persistent problems and escalated tier 2/3 issues.
      • Establish operational best practices and standard operating procedures for deployment, support, break-fix, and management (monitoring, inventory, sparing, etc).
      • Interact with cross functional teams from Network Engineering, Sales Engineering and Provisioning to review product requirements, functional specifications, and detailed designs.
      • Hold vendors & telecom carriers accountable to resolve systemic issues, bugs and abnormally high failure rates.
      • Project management of high and low level Telephony /Equipment related tasks.
      • Interop testing and network troubleshooting with the telecom carriers (Level3, XO, Paetec,  etc).
      • Assess utilization trends and make appropriate design and implementation recommendations to scale the architecture.
      • Assist in the planning and management of all aspects of Network and Telephony related projects.
      • Scale and deploy redundant collocation facilities.
      • Provide 24×7 on-call support and escalation to Network and Telephony carriers

      Required Qualifications:

      • Cisco CCNA / CCDA
      • 5+ years experience engineering or supporting large scale production voice networks.
      • Understanding of Telephone Company & Carrier procedures, trouble shooting and documentation.
      • Deep understanding SIP, SCCP & RTP
      • Experience in supporting mission-critical 24×7 Telecom & Network services
      • Knowledge of telecom principals and terminology including DID*s Toll Free numbers, LATA OCN and NPA-NXX etc.
      • Self-starter with excellent troubleshooting skills and ability to prioritize tasks and organize workflow accordingly
      • Ability to grasp new concepts quickly
      • Ability to understand the problem and communicate it for others
      • Experience with voice protocols SIP/ISDN/SS7/MGCP/T.38

      Desired Technology Skills:

      • PROTOCOLS *IP/VOIP: TCP/IP protocols suite, SIP/SDP, STUN, H323, MGCP, BGP, HSRP, OSPF, DNS, SIP, RTP
      • SECURITY: IPSec, VPN
      • LAN, AND WAN: Ethernet/VLAN/ Spanning tree, Frame Relay/ISDN
      • Linux or Sun Solaris administration experience with exposure to some of the following: Apache, DNS, Tomcat, MySQL, TimesTen, Java, C++, and PERL

      Routing Protocols:

      NETWORK ANALYSIS AND EMS: Wireshark/EtheReal
      SOFTSWITCHES/GATEWAYS: Session Controllers/Proxies and Media Gateways, ACME, Broadsoft, M6

      Network Equipment:

      Cisco Routers 26xx, 28xx

      Cisco Switches 29xx, 35xx

      Polycom SIP Phones

      Cisco VoIP Phones

      Firewall Platforms (Cisco ASA)

      Adtran 908e

      Edgewater 4550

      Industry Experience:

      5+ years routing and switching (mastery level)
      5+ years experience with Broadsoft / M6 switch environment
      5+ years experience with VoIP including VoIP implementation experience
      3+ years experience with SIP implementation

       

      If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

        Your Email (required)

        Position You Are Applying For?

        What is your availability to start?

        Are you open to a direct-hire position?

        What is your current salary or pay rate?

        Are you currently eligible to work for any employer in the US?

        When is the best time to contact you and what # can you be reached at for this opportunity?

        Upload Your Resume

         

        Regards,

         

        Mike Hanes
        ProVisionTech

        Posted via email from ptg’s posterous

        Dallas IT Staffing – Dallas IT Consulting – Dallas IT recruiting – Dallas IT Jobs up as well as Dallas IT Salaries