CAT | information technology hiring

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them as we pay referral fees for anyone you refer that we place with a client.

 

Direct-hire .Net Web Developer Opportunity in Downtown Dallas, TX 
Our downtown client is looking for a Senior .Net Web Developer.  The client wants someone who’s ambitious to learn and grow. They will be bringing in new technologies and wants someone who has ideas and who goes home at night and takes initiative to learn any new technologies that they implement. Continue educating themselves in technology. Not looking for someone who is an 8-5 person. Needs to love what they do and be outgoing.
They want to do releases every 6-8 weeks – plan: gather requirements, developer and roll them out. At some point the client will be moving to angularjs and bootstrap so they will be able to learn new technologies.

Salary: 90-100K
Web Senior Developer
At least 8-10 years of solid experience building enterprise web sites.
Experience in Microsoft development technologies is required.
Experience with hosting/configuring large scale web sites.
Experience with enterprise security.
Experience in working with remote resources (Near shore/offshore) is preferred and should be open to it.
Conversion of WordPress sites to enterprise web portals is required.
Positive attitude.
Office in downtown, No work from home policy.
Should expect fast paced environment with multiple priorities.
.net with a SQL Backend. Microsoft Stack Developer; this person will be converting all company websites and bring them in house to help business manage websites

If you have this experience, feel you are a fit for this position, and are interested, please send an email to mhanes@provisiontechgroup.com including answers to the following the questions:

1) Please send an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

 

Regards,

 

Mike Hanes
ProVisionTech

mhanes@provisiontechgroup.com

http://www.linkedin.com/in/mikehanes

 

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IT News March/April 2012

April 9th, 2012

Creating culture of IT innovation includes rewarding failure – Computerworld lnkd.in/mfGKif

In IT Projects, More Needs to Be Less Too – Information Management Blogs Article lnkd.in/rFZ3CK

Personal and Enterprise IT Gains – Information Management Blogs Article lnkd.in/fu9VKq

Attention tech sales people: Don’t go around the CIO :: Editor’s Blog at WRAL Tech Wire lnkd.in/SbT5YF

IT Must Provide Enterprise Collaboration Tools Employees Will Use lnkd.in/nf6qa9

When Will the Offshore Flow of IT and Finance Jobs End? CIO.com lnkd.in/YcF2vP

Bring your own tech: IT’s missed opportunity | Byod – InfoWorld lnkd.in/sHUXmm

Offshoring Shrinks Number of IT Jobs, Study Says CIO.com lnkd.in/553iN6

CIOs Overcome Shortage of Business Analytics Talent lnkd.in/ukwwzv

India’s IT Firms Hire U.S. Workers As They Fight for Visas CIO.com lnkd.in/fDhir8

Small Business Data Backup Plans Found Lacking – Small and Medium Business IT – News & Reviews – Baseline.com lnkd.in/yHWPaZ

Execs to IT: Take these cloud services and manage them | Cloud storage – InfoWorld lnkd.in/t6AMGu

How to Get a Hot Job in Big Data CIO.com lnkd.in/DWHzEX

Getting A Recommendation From A Past Employer lnkd.in/AnAXJE

Offshoring Shrinks Number of IT Jobs, Study Says CIO.com lnkd.in/8RnBUz

Why the ‘personal cloud’ is no PC killer | Cloud computing – InfoWorld lnkd.in/7byGYH

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Direct-hire Manager Networking & Communications Opportunity with a Great Company in Dallas, TX

Manager Networking & Communications

Job Description:

This position will report to the Director of Technical Services and Operations and will be responsible for the Networking and Communications team. Accountability includes but is not limited to; the on time delivery of projects, day to day operations, outage resolution, employee development and budget planning and tracking.

· Manage the day to day activities of the Network and Communications team. This includes performance appraisals, career development and mentoring team members

· Responsible for Network and VoIP architecture, Standards and Practices

· Responsible for Network Security (PCI)

· Responsible for managing budget for equipment and ongoing expenses for data circuits and etc.

· Negotiate and manage contracts with third party providers and vendors.

· Responsible for maintaining all network systems, applications, security and configurations.

· Test and evaluate network systems to eliminate problems and make improvements.

· Creates and maintains disaster recovery plans.

· Responsible for evaluating and ensuring all upgrades, patches, and new applications and devices are deployed properly.

Requirements:

· Bachelor’s degree and 8-10 years experience in the field or related area.

· Must have experience with both Juniper and Cisco devices.

· Advanced knowledge of firewalls, wireless devices, routing principals, and network architecture along with knowledge of  Voice over IP (VoIP)

· 3+ years in a leadership role.

· 3+ years managing capital and expense budgets

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

Dallas Contract IT Jobs, Dallas Contract-to-hire IT jobs, Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Contract Backup Administrator Opportunity in Dallas, TX

POSITION SCOPE: We are seeking an experienced Backup Administrator to define, design and implement ITIL-Compliant Processes for regular backup and recovery of Windows/Intel Servers. Manage execution, monitoring, and reporting of regular backup jobs and works with systems administrators to ensure reliability and integrity of installed equipment.

Experience:

5+ years as Backup Administrator or Systems Administrator in a Windows environment

3 years experience with VMware

3 years experience with Symantec Net Backup or Tivoli Storage Manager or Commvault

Education:

BS Degree or Equivalent Experience

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a contract position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting


“Save Time, The Best Resources, Guaranteed!”

Posted via email from ptg’s posterous

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Contract Systems Engineer Opportunity in Dallas, TX

POSITION SCOPE: We are seeking an experienced Systems Engineer to assist with the implementation, maintenance and daily operations of our Microsoft Windows Server Infrastructure. The successful candidate will have extensive Microsoft Windows and VMware Server experience in a large enterprise environment.

The successful candidate for the position of Systems Engineer (Intel) will be expected to perform the following tasks:

Server builds and migrations,

load testing,

performance tuning,

capacity planning and sizing,

operating system installation and configuration,

operating system upgrades and patches,

system and process monitoring,

process documentation,

VMware support and implementation,

Citrix support and implementation,

backup support and implementation,

and help desk ticket resolution.

Job Requirements:

Experience installing and supporting Windows Operating Systems

Experience configuring and troubleshooting server hardware

Experience installing and supporting VMware ESX Clusters

Experience creating file systems from San Raid Groups

Experience with enterprise level backup systems

Experience with server monitoring and tuning utilities

Experience with active directory including multiple domains and OUS

Working knowledge of Ethernet and fiber channel networks

Ability to conceptualize alternative approaches to problem resolution

Ability to adjust, sort and distinguish priorities

Ability to take ownership of an assignment through to completion

Detail oriented with excellent oral and written communication skills

Experience:

5+ years of Windows Server experience in a large enterprise environment – Required

3+ years of large VMware Cluster experience – Required

2+ years of storage area network experience – Required

2+ years technical writing– Preferred

2+ years Project Management – Preferred

Education:

BS Degree or Equivalent Experience

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a contract position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting


“Save Time, The Best Resources, Guaranteed!”

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ASP.Net web services

January 12th, 2011

ASP.Net web services

ASP.Net Programming is the fastest growing web development platform in the world today. Asp.net web applications are faster and provide better performance to your web applications. The .net developers make usage of advanced compilation and caching techniques to thereby making server applications faster in .NET Framework. Asp.net web development services also helps in increasing developer’s productivity. The .NET developers reap huge productivity gains by using .net class libraries helping in over all memory management. Asp.net web services helps in integration with Existing Systems to build dynamic web applications and also facilitates easy deployment. Asp.net web applications ensure mobility support and integration of over 20 programming languages to choose the best among them. Asp.net technology allows us to carry on the WEB almost all software solutions. You will be able to share any services and resources with users and customers. ASP.Net Programming, an advanced technology similar to the ASP Programming will automatically detect any changes, and then it will dynamically compile the files if needed, and stores the compiled results to reuse for subsequent requests. The dynamic compilation ensures that your application is always up to date, and this compiled execution makes it fast. The simplicity and speed of ASP.Net applications meets the highest modern standards. ASP.NET takes care of detecting the type of browser and browser compatibility issues when it generates code for a server control. The benefits of asp.net web services are it facilitates high speed of development, availability of cross-platform migration, increased productivity, reliability, security, access to the opportunities of .NET Framework Library, relatively short learning curve for developers, easy configurations of applications and security. ASP.Net technology helps in displaying data, validating user input, and uploading files in an easy way. The best feature of this is that it works in all browsers including Netscape, Opera, AOL, and Internet Explorer.

If you are looking to HIRE ASP .NET developer or Hire ASP.NET Programmer with very good experience in full life-cycle of Asp.net projects, then you are at the right place. Why Hire an ASP.NET programmer from Us? We give a lot of importance to customer satisfaction. ProVisionTech has been able to draw a profound line of quality work in ASP.NET development across the Dallas/Fort Worth area.

If you would like to hire asp.net developers or asp.net programmers, please Contact Us to work out the specific details for your asp.net requirements or call us at 972-200-7171. We will be glad to share our expertise with you.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

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Contract-to-hire SQL Server DBA Opportunity in Dallas, TX

Enjoy working for a company that respects and encourages individual ability and creativity and values winning as a team. Take a challenging position in a global company which is uniquely positioned as the market leader. This client has been named a BusinessWeek 50 “best in class” company for three years in a row and one of the best large companies to work for in Dallas by the Dallas Business Journal for several years in a row.

Our Client is looking for a JD Edwards Programmer Analyst knowledgeable in a large JDE Development Environment. This is an exciting career advancement position where the Developer will be responsible for providing technical solutions to business challenges. You will interact with the Functional analysts, and the business leaders to design, develop and help implement the solutions that extend the basic JDE functionality in a supportive company environment.

Responsibilities will include analysis of user requests to determine feasibility and technical design of delivered specifications, developing project plans, workload estimates and schedules for assigned projects, performing complex systems analysis/design work for new or modified systems being developed by client IT staff and or consultant delivered systems, as well as programming solutions, often complex, using JDE technologies .

The ideal Developer should possess a Bachelors degree in Computer Science, Information Systems or other related field, or, equivalent combination of education and experience and a minimum of five years work experience in Information Systems. Extensive working experience with JDE is required.

Responsibilities

*Managing and maintaining various, complex production and non-production databases.

* Responsible for standards and design of physical data storage, maintenance, access, and security administration.

* Optimizing database access and allocating/re-allocating database resources for optimum configuration, database performance and cost.

* Installing, upgrading, refreshing and maintaining all database environments.

* Responsible for the day to day database administrative tasks, such as: proactive monitoring, error checking, performance tuning, trouble-shooting, back-up and recovery.

* Collaborating with project teams to set up database, DB interface, and production set-up and configuration.

* Managing user security and access to databases to provide controlled access environment.

* Investigating, reviewing, applying and testing all patches and bug fixes in the database environment and providing consultation on patch management, custom interface design and operational implementation.

* Interacting with developers and programmers in order to design/review programs, custom interfaces and queries according to standards.

* Utilizing data management tools such as SSIS, SSAS, DTS, and SSRS

* Will be required to be on an on-call rotation

Qualifications

* Bachelor’s degree preferred.

* 5 to 7+ years’ experience of Database Administration, Database Design, Performance Analysis, and Production Support

* Preferred industry related certifications

* Expert knowledge of Microsoft SQL 2000/2005 or greater, 2005+ preferred

* Expert knowledge in installation, backup, and restoring of SQL databases

* Strong database administration skills with an emphasis on enterprise scale architecture

* Expert knowledge of database security methodologies. Including SQL security, mixed security, server roles, and database roles

* Strong knowledge of Data Management Tools SSIS, SSAS, DTS, and SSRS

* Strong understanding of business continuity and disaster recovery processes and procedures

* Strong knowledge of clustering and replication

* Strong knowledge of import, export, and bulk copy processes

* Ability to use Microsoft tools to troubleshoot performance related issues

Performance Monitor

Profiler

Query execution plans

* Ability to use Microsoft tools to troubleshoot logic, syntax, deadlock issues

* Working knowledge of Windows Server 2003 or greater

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to contract or contract-to-hire?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them as we pay referral fees for anyone you refer that we place with a client.

Thanks,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

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2011 will be a big year for IT change and growth, here is a look at a few predictions for how the IT industry will change.

2011 will be a big year for IT change and growth, especially as IT budgets are back on the rise – Gartner has even predicted that spending, specifically on IT, will increase by 60% (per employee). Here is a look at a few predictions on how the IT industry will change and grow over the next year:

A new hybrid desktop world is emerging, where users interact with multiple sessions (or “screens”). The primary screen for most users is still their local rich desktop that resides at their physical workstation, but more and more that’s being supplemented with a form of a virtual desktop. These can be hosted in the data center on Terminal Services, directly on a hypervisor, or on the client through type-1 or 2 hypervisors. In addition, multiple models for application delivery have emerged (i.e. application virtualization and streaming), which also cannot be effectively managed with legacy product sets. With all these new forms of desktop “screens”, hosting centers and application delivery mechanisms coming together, IT is facing major management challenges. Organizations need to look at a more strategic desktop management platform to help streamline the oversight of their desktops and also increase the automation functionality used in making updates and/or changes to this part of their environment. Most current models do not support this type of management. Some of the major technology providers, like Microsoft and Citrix provide multiple desktop and application delivery products, yet they do not currently provide a unified way of managing these related, yet disparate models. Now imagine trying to manage a multi-vendor delivery environment? The need for a unified management solution becomes crystal clear.

With Windows XP support ending at the end of this year, the need for a central management solution will also be enhanced by a predicted jump in the adoption rate for Windows 7 in 2011. During the Windows 7 migration, IT managers will face significant challenges when dealing with the reconfiguration of user settings, as with most updates of this kind. However, there is a solution to make this and future migrations easier. Separating a user’s desktop environment from the underlying operating system and hardware is one way to create an infrastructure that is more adaptable to change. This type of dynamic desktop environment allows IT to centrally manage changes like migrations or wide-spread updates without disrupting the access that employees need to their applications, data and printers, etc, and allowing users to retain their personal settings.

Security will also be extremely important in 2011, especially in the hybrid environments discussed above. Once the environment becomes centrally managed from a single console, security is simplified as it enables consistent security across the entire infrastructure. When considering security, the dynamic desktop environment should also employ a context aware approach. This is another area we expect to see growth continue in 2011. With this functionally, IT can determine which rights and limitations apply to a particular user based on their location or even time of day, and apply those rights to applications, data, printing and personal settings. As a result, IT can ensure that users get only the services they need, when they need them and also create rules to ensure certain sensitive applications, like financial databases, aren’t accessible from unsecure login points.

The last trend we see coming to light in 2011 is an increased demand for solutions that improve automation across infrastructures. This will be a critical feature in ensuring IT sees faster return on investment from all of its technology investments. After unifying and managing each desktop and application delivery platform, the end-user experience and

Read more here

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

Posted via email from ptg’s posterous

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Dear Applicant,

My name is Mike and I’m a recruiter at ProVisionTech Group. Our records show that you are an experienced professional with experience with Procurement Processes. This experience is relevant to one of my current openings.

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

This is 3 year contract opportunity with the possibility of extension

Long-term Contract Procurement Opportunities With Great Company in Dallas, TX

Client needs one Sr Procurement Consultant and one Procurement Analyst for a 3 year contract that has the possibility to be extended.

Management/Organizational Development and Effectiveness

Consultants activities may include, but are not limited to:

a) Conduct an analysis of Client’s Procurement performance and effectiveness.

b) Identify peer transit systems and conduct a comparison of their performance to Client Procurement’s.

c) Identify performance gaps as compared to peers.

d) Develop recommendations to address any identified performance gaps.

e) Develop recommended changes required in key operations and processes to improve productivity and efficiency based on best practices, industry, or comparable transit experience.

f) Recommend overall organizational structure design and staffing needs based on maintaining current

levels of operation while improving efficiency.

g) Work directly with customer management in applying advanced principles, theories, and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of telecommunications and information technology systems.

Performance Optimization

Consultant activities may include, but are not limited to:

a) Assist Client with implementing and sustaining a continuous improvement process within Client Procurement, and related departments that applies to all levels of the organization.

b) Conduct reviews of functions and processes.

c) Assist Client with transitioning Client to sustain high performance, high reward teams, and culture.

d) Assist Client with customer, supplier and stakeholder surveys, including development of survey tools, conducting surveys and focus groups, and evaluating and reporting results.

Business System Performance and Operations

Evaluate Client Procurement and related Departments’ current and future business performance, processes, and operations. Specific consultant activities may include, but are not limited to:

a) Assist Client in an evaluation of its current and future business performance, processes, and operations. b) Apply process improvement and reengineering methodologies and principles to conduct process modernization projects.

c) Serve as key coordinator between multiple project teams to ensure Agency-wide integration of reengineering efforts.

d) Align and streamline its business functions with its objectives. e) Identify the organizational structure required to support and operate the business.

f) Assist Client with implementation of replacement procurement technology, including requisition/purchase orders, sourcing, contract management, and supply chain management.

g) Advise and assist with the development and implementation of supply chain management and strategic sourcing systems.

Project Management

Consultant activities may include, but are not limited to working with Procurement and related Departments to:

a) Translate customer requirements into formal plans that culminate in customer acceptance of the proposed solutions while meeting business objectives.

b) Lead a team in planning, initiating, controlling, executing, and closing tasks of a project or segment of a project to produce the desired solution.

c) Formulate partnerships between customers, suppliers, and staff to anticipate potential project related problems using refined techniques for identifying, eliminating, or mitigating solution, project, and business risks.

d) Apply a strong understanding of customer, industry, and business trends to analyze information or situations, and implement actions to ensure project objectives are met, either independently or through the management team.

e) Analyze new and complex project related problems, and create innovative solutions, involving finance, scheduling, technology, methodology, tools, and other components, as necessary.

Capacity Building

Work with the Client Procurement management team on efforts to ensure it has the appropriate capacity and skills to fulfill its goals and objectives.

Specific consultant activities may include, but are not limited to:

a) Development of a capacity and skills assessment.

b) Identification of appropriate training programs or delivery of targeted training.

c) Development of training materials or institutionalized support systems or initiatives.

Procurement Support.

Client may require support from professional procurement specialists to support or lead procurement processes for specific and complex transactions, including procurement planning, development of specifications, statements of work and sourcing documents, evaluation of offers, negotiations, and contract administration. The level of support required may range from procurement staff augmentation to complete outsourcing of a specific contract or contract portfolio. The procurement specialists must be or become thoroughly familiar with Client, customer, and government regulations, policies, and procedures to ensure compliance during procurement activities.

Examples of required procurement category expertise include:

a) Acquisition of complex capital assets such as locomotives, buses, and streetcars

b) Procurement of information and communication technology, including software, hardware, and related services

c) Contracting for complex systems, including a universal fare payment card “Rapidcard” and mobility management services using performance based contracts and Public Private Partnerships

d) Competitive outsourcing of services and systems, including “make or buy” analyses

e) Procurement of energy, including electricity, fuels, and associated services

The procurement specialists may be required to perform cost and price analyses of various contractual documents and transactions.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a long-term contract position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

Posted via email from ptg’s posterous

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

This is 6 Month Contract and a CCNP or CCVP is preferred

POSITION SCOPE:

Candidate will perform and monitor all Video Telecommunication activities remotely for all clients facilities. The candidate shall provide Cisco VOIP support for approximately 60 US offices and where VTC services are offered. The candidate will have experience in troubleshooting voice and data networks. A thorough understanding of VoIP, networking and security protocols; experience with network monitoring, troubleshooting; solid technical skills coupled with a can-do-it attitude and customer handling skills. Candidate will be receiving customer trouble tickets electronically and follow up with customers, resolve issues, replicate more complicated issues to customers, provide status to customers, and document problems and resolutions. This position requires certain flexibility and a drive to learn new skills.

Provide assistance to clients VTC users with regards to current systems deployed.

Provide an assist on site personnel with setup, troubleshooting, and repairing of deployed systems.

Control the pre-reservation of VTC resources to ensure system access to VTC services.

Provide daily oversight of the hardware and software availability of the systems identified.

Manage the set up to include reconfiguration of the VTC user interface to complete site to multi-site calling.

Other duties may be assigned to meet operational needs.

Voice Over Internet Protocol (VOIP)

3. ESSENTIAL DUTIES AND RESPONSIBILITIES:

In addition to the above VTC support the Tech Support Engineer will be responsible for setting up or troubleshooting VoIP installations and equipment.

Ensure the highest levels of customer satisfaction

Serve as initial escalation point for technical support issues (Tier 1)

Troubleshoot and report VoIP performance issues

Responsible for resolving customer requests/issues in a timely manner

Responsible for reviewing, analyzing and evaluating possible trends with regard to common system failures or outages and communicating these to the IT manager

Enjoy inbound phone calls to resolve tech support issues for Resellers learning Open Standards based VoIP solutions.

Track open trouble tickets and find resolution for issues.

Troubleshoots VoIP issues utilizing packet capture tools and VoIP server logs

Directly work with manufacturers of VoIP equipment forwarding issues

Implement HPCMO technical standard practice, and maintains Chenega related activity calendars and policy / procedure documentation.

Work in conjunction with 2nd & 3rd tier support specialist.

Able to work under pressure in a fast paced environment and take direction from other team members

4. EXPERIENCE:

Working knowledge of SIP and/or H.323, and TCP/IP protocols

Working knowledge of IP networking and security (CCNA or other network certification would be a plus)

Familiarity with installing and configuring Cisco Call Manager 6.x or higher

Familiarity with Audio/Video Codecs with Cisco or similar Gateways

2+ years experience deploying and/or testing VoIP and VTC systems or solutions

2+ years experience in telecommunications

2+ years isolating and repairing VoIP system faults/configurations and/or determining interoperability issues

Experience with TCP/IP, DNS, DHCP, routers and IP routing, and switches

Familiarity with VoIP devices, i.e. Cisco 7900 series, IP Communicator, ATA devices, and CUVA

Excellent analytical, troubleshooting and customer service skills

Good written and verbal communication skills in English

5. CERTIFICATIONS: CCNP or CCVP (preferred)

6. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

7. EDUCATION AND/OR EXPERIENCE: Associates degree in computer related field. Work experience can be substituted for education.

8. COMPUTER SKILLS: Strong technical knowledge of current network hardware, protocols and standards and strong technical knowledge of telecommunications, networks and PC operating systems

9. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

10. PROBLEM SOLVING: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

11. WRITTEN COMMUNICATION: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

12. DIVERSITY: Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.

13. ETHICS: Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

14. STRATEGIC THINKING: Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

15. PLANNING/ORGANIZING: Prioritize and plans work activities; Uses time efficiently; sets goals and objectives; Develops realistic action plans.

16. PROFESSIONALISM: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

17. INNOVATION: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

18. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

19. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

20. MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

21. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.

22. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a candidate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

23. WHILE PERFORMING the duties of this Job, the candidate is regularly required to sit and talk or hear. The candidate is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The candidate is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The candidate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

24. TERM:

a. The contract shall be in effect until June 30, 2011. The services outlined will commence immediately after completion of negotiations and award of contract.

b. clients reserves the right to extend the contract for additional time, subject to the mutual agreement between clients and the supplier.

25. LOCATION: Dallas TX – Headquarters

26. TRAVEL: 5%

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a 6 month contract position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


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