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Direct-hire Support Technician Opportunity in Dallas, TX

3 new positions available

1) Normal business days, (Shift:  Mon-Fri, 10:30 AM to 7 PM).  Salary: $50-$53K

2) Weekend days.    Shift: Friday-Sunday, 7 am to 7 PM.

3) Weekend nights. Shift: Thurs night-Sun Morning, 7PM to 8 AM

Weekend positions details:

Salary: $50-$53K plus 10% while working nights/weekends

Work 3 x 13 hour shifts (13:20 to be exact)

Would not have “on-call” responsibilities.

Would probably work from home, after training.

 

The candidate should have:

1 year experience with Linux/Unix from the command line.

Experience with providing phone support.

Good customer service skills

Working knowledge of DNS (they should be able to name a few DNS records)

Working knowledge of networking (they should be know a few common ports and protocols)

 

Job Description:

Support Technician is responsible for assisting company’s customers with the resolution of technical service problems. This company offers e-messaging protection and transaction services that protect organizations from viruses, spam, as well as enabling secure electronic communications, such as email encryption.

 

The Support Technician duties include:

* Providing technical guidance to customers in response to service requests received over the phone or through email

* Championing and coordinating resolution of customer support issues that can’t be resolved by first line support.

* Ensuring all customer communications are professional, accurate, and timely.

* Developing technical content for inclusion in the support knowledge base.

* Utilizing support applications for problem recording and tracking.

* Rotating on-call status, with pager notification.

 

 

Required Skills/Qualifications:

* Successfully pass background investigation

* Minimum 1 year experience with Linux/Unix command line (shell)

* Experienced in direct customer communication.

* Familiar with common TCP/IP protocols and services.

* Good knowledge of various Operating Systems (Windows 7/10, Unix/Linux).

* Experience in configuration and operation of SMTP messaging systems (Exchange, Domino, Postfix)

* Strong networking knowledge (DNS, routers, firewalls, etc) and troubleshooting experience

* Excellent written and oral communication skills.

* Excellent customer service/phone support skills

* Strong, sound decision-making skills, good judgment and problem solving skills.

* Able to respond to on-call notifications 24/7

 

Preferred skills:

* Familiar with web technology (web browsers, SSL, HTML, and XML)

* Familiar with common scripting languages (bash, perl, etc)

* First line technical support experience.

 

If you have this experience, feel you are a fit for this position, and are interested, please email with answers the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Direct-hire On-boarding Specialist Opportunity with a Great Company in Richardson, TX

Overview:

  • This position will be heavy in systems
  • Will be the first onboarding person hired
  • Will help in designing and implementing the onboarding system/process
  • ADP is currently used to onboard employees
  • Devise a systemic way to touch every new hire
  • Will be pulling all resources together to on-board new hires
  • This person is expected to make processes more efficient

 

Job Description:

Fundamental Responsibilities:
* Partner with Human Resources leadership to design and implement process around on-boarding new employees, effectively acquiring new employees and off-boarding.
* Work with the Human Resources Business Partners, managers, and new employees to collect accurate onboarding documents that enable new hires to begin employment in a timely manner.
* Guide new hires through the onboarding process and assist them in matters such as paperwork collection, benefits enrollment, orientation, culture assimilation, training etc.
* Build relationships with individuals across all departments as you work with them to expand their teams
* Create innovative procedures to boost engagement among new hires
* Contribute to a fun, positive work environment!

Requirements:
* Outstanding communication and organizational skills
* Exceptional attention to detail, especially under time constraints
* Ability to prioritize competing priorities effortlessly
* Utmost sensitivity with confidential data and information
* Experience in Six Sigma methodology and Human Resources or handling of employee data strongly preferred
* Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google software
* 3+ years of experience in Six Sigma field. Focus on Human Resources a plus

Additional Benefits:

On site café

On site gym

Close to major highway

Competitive benefits

If you have this experience, feel you are a fit for this position, and are interested, please email me directly at

mhanes@provisiontechgroup.com and include answers to the questions below:

1) Can you email an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes
ProVisionTech
“Save Time, The Best Resources, Guaranteed!”

 

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Direct-hire Pre-sales Networking Specialist Opportunity With a Great Company

This is a direct-hire opportunity with a great company.  This can be based either in Dallas, TX or Oklahoma City, OK.

Our client is looking for a pre-sales networking specialist.  Emphasis on Cisco products, mostly router/switch arena.   Prefer a generalist that can discuss and recommend the various solution sets with customers, using engineering staff to support specific technology discussions.   Need to have technical background, with extensive sales experience;  OR, someone who has implementation experience and wants to move into pre-sales with a value added reseller/managed services company.

 

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

 

Regards,

Mike Hanes
ProVisionTech

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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.

Direct-hire Manager Networking & Communications Opportunity with a Great Company in Dallas, TX

Manager Networking & Communications

Job Description:

This position will report to the Director of Technical Services and Operations and will be responsible for the Networking and Communications team. Accountability includes but is not limited to; the on time delivery of projects, day to day operations, outage resolution, employee development and budget planning and tracking.

· Manage the day to day activities of the Network and Communications team. This includes performance appraisals, career development and mentoring team members

· Responsible for Network and VoIP architecture, Standards and Practices

· Responsible for Network Security (PCI)

· Responsible for managing budget for equipment and ongoing expenses for data circuits and etc.

· Negotiate and manage contracts with third party providers and vendors.

· Responsible for maintaining all network systems, applications, security and configurations.

· Test and evaluate network systems to eliminate problems and make improvements.

· Creates and maintains disaster recovery plans.

· Responsible for evaluating and ensuring all upgrades, patches, and new applications and devices are deployed properly.

Requirements:

· Bachelor’s degree and 8-10 years experience in the field or related area.

· Must have experience with both Juniper and Cisco devices.

· Advanced knowledge of firewalls, wireless devices, routing principals, and network architecture along with knowledge of  Voice over IP (VoIP)

· 3+ years in a leadership role.

· 3+ years managing capital and expense budgets

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

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Direct-hire Sr. Oracle DBA

Description:

* Experience  in the development of logical/physical Oracle RAC databases

* Experience with Oracle Enterprise Manager

* Identify architectural issues and propose alternatives

* Perform data modeling and process modeling

* Maintain and monitor 40+ databases

* Install upgrades and patches to existing databases

* Identify bottlenecks and perform database tuning

* Clone, copy and refresh databases from production environments to test environments utilizing automated scripts

* Implement, tune and manage RMan backup processes

* Administration experience in working with vendor supported applications

* Support the activities required to build and maintain customer relationships

* Look for opportunities to take advantage of leading edge technology within the workplace

* Perform system analysis and identify solutions to technical problems.

Requirements:

* Experience  in the development of logical/physical Oracle RAC databases

* Experience with Oracle Enterprise Manager

* Identify architectural issues and propose alternatives

* Perform data modeling and process modeling

* Maintain and monitor 40+ databases

* Install upgrades and patches to existing databases

* Identify bottlenecks and perform database tuning

* Clone, copy and refresh databases from production environments to test environments utilizing automated scripts

* Implement, tune and manage RMan backup processes

* Administration experience in working with vendor supported applications

* Support the activities required to build and maintain customer relationships

* Look for opportunities to take advantage of leading edge technology within the workplace

* Perform system analysis and identify solutions to technical problems.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a contract-to-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

Posted via email from ptg’s posterous

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them as we pay referral fees for anyone you refer that we place with a client.

SAP SALES PROCESS ADMINISTRATOR

For over 100 years, our client has been the premier provider of advanced test and measuring instruments for electrical power applications.  Our products provide testing solutions in the most critical electrical power maintenance areas including cable fault locating, protective relay testing, and power quality testing.  We currently have a career opportunity for an experienced Sales Process Administrator at our Dallas, TX location.

Job responsibilities include:

SAP Administration/Projects for Sales & Marketing

  • Material master
  • Order entry
  • Commissions
  • Reports
  • Training
  • Work instructions

Sales & Marketing Contact Management Database Administration

  • Create reports and SQL queries as required by Client Sales and Marketing.
  • Training of new personnel on Customer Relationship Management (CRM) usage
  • Work instructions for CRM usage
  • Work with IT/business process owners to identify and resolve CRM issues as identified by Client sales and marketing personnel.
  • Proactively follow up with IT/business process owners regarding any outstanding CRM issues
  • Proactively define screens/tabs/program modules within CRM for future use by Client Sales and Marketing.

Sales and Marketing special projects

Sales Secretary/Operator back-up–all functions

Material master data entry

Support and attend Client sales meetings as required.

Required skills and experience include:

Strong verbal and written communication skills.

SAP, Microsoft Office, and Access computer skills required.  Goldmine skills a plus.

Ability to work well with multiple departments.

Ability to complete multiple deadlines–requires strong multi-tasking and time management skills.

SAP PA and/or BI report experience preferred.

Understanding of general accounting principles a plus.

Client offers an excellent work environment and competitive compensation program.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Do you have an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to a direct-hire position?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


“Save Time, The Best Resources, Guaranteed!”

Posted via email from ptg’s posterous

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