Posted: June 28, 2010 at 3:25 pm

Soft Skills for IT Managers

Many people believe their value is based on what they know—and they don’t want to give that up.

Most of us have, at one time or another, worked with a colleague who hoarded information as if it were gold. And let’s not forget the manager who passed on company information only on a need-to-know basis (kind of like working for the CIA).

This approach to information is frustrating and counterproductive, but understandable. Many people believe their value to the company is based on what they know—and they don’t want to give up that perceived edge. Their theory is that if they share that knowledge with their co-workers, that will increase the co-workers’ value and diminish their own.

This is a battle that business has been fighting for decades, but it’s heated up during the past few years of ongoing layoffs, when employees are more interested in surviving than collaborating. Ironically, this is happening at a time when knowledge management and collaboration technologies are getting a lot of attention from business leaders, who understand how these technologies can benefit their organizations.

Read more here

Mike Hanes
ProVisionTech

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