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Direct-hire Level II Support Technician Opportunity in Dallas, TX
Job Description: ($48-53K)
SUMMARY
Provides client’s customers with full support, administration and deployment of encrypted email services. Responsible to interface with the customer contacts, answering technical questions regarding companies services and monitoring compliance with customer service level agreements. Successful applicant will be expected to complete HIPAA and SysTrust training and certification.
EDUCATION and/or EXPERIENCE
- Technical degree from four-year college or university preferred; or the equivalent in work experience and/or training; or equivalent combination of education and experience.
- 5-10+ years’ prior related technical/server activities, building/integrating server with network configuration experience. Day day-to-day application maintenance and operation experience.
- Specific hands on experience with ZixGateway, Voltage, or Cisco IEA/ESA encryption products
- Experienced technical lead in rolling out applications corporate-wide impact.
- Broad experience communicating with internal and external customers in varying support situations and supporting multiple product areas.
- Technical understanding and experience demonstrating specific knowledge of multiple technology areas, such as:
- Linux commands
- Programming language, such as JAVA, Shell or Perl scripting
- E-Mail Systems and administration
- Database creation and/or management
- DNS Systems and administration
- TCP/IP protocols and services
- Firewalls, router and other network devices
- Experience in providing technical training to peers as well as others.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned from time-to-time.
- May be assigned to handle project related activities like software rollouts/product deployments or point of contact for specific customer.
- Track progress on assigned projects and provide status reports and projections as needed.
- Investigate and diagnose new issues with client’s software
- Provides extended work hours, serving as on-call technical resource for user and or system problem escalations.
- Assist with troubleshooting complex customer related issues.
- Responsible for a high degree of customer satisfaction, as demonstrated with technical expertise, timeliness, integrity, availability and responsiveness.
- May be involved in projects to improve engineering of products or services, often provides assistance to Quality Assurance Engineers in the test and coordination of bug fixes.
- Communicates with programmers regarding bugs and follows-up to make sure fixes are received and tested.
- Provides frequent prerelease engineering solutions and or supporting documentation assistance.
- Demonstrates an awareness of and impact to relevant customer service level commitments and ensures instrumental company players recognize significance of maintaining these commitments for problem resolution.
- Ensures all customer communications via email/phone are professional, accurate, timely, and complete, including supporting documentation.
- Is asked to investigate and resolve potential customer security issues and can be exposed to sensitive information which must be protected against confidentiality or privacy compromise. Assumes functional responsibility for the confidentiality and privacy of customer information contained in communications or gained during conversations, emails, inter-departmental instructions or documents or otherwise is not considered publicly known information.
- Other duties and responsibilities include:
- Lead peer training workshops.
- Identify, lead and/or participates in team projects that enhance the quality or efficiency of support.
- Provides for after-hours and extended work hours, serving as an “on-call” technical resource for customer issues. Will require availability 7x24x365 in association with team member rotation of pager duties.
- Assists customer’s front-line help desk or call center staff in support of highly complex products.
- Assists in ongoing maintenance of a technical knowledgebase.
- Acts as a consultant and resource to the Manager and Director, Customer Care
- Consistently models the highest levels of support orientation, customer service, and professionalism.
If you have this experience, feel you are a fit for this position, and are interested, please email with answers the questions below:
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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
Direct-hire Senior Analyst Opportunity with Great Company
This opportunity is with a company in Fort Worth, but the manager is willing to allow remote work after a 2 – 3 month time period.
Principal Duties and Responsibilities
- Design, develop, evaluate and monitor test and learn strategies that help business to drive decisions throughout the customer lifecycle including account management, collections and re-acquisition.
- Collaborate with 3rd Party data partners to acquire and analyze data that drives risk and marketing strategies.
- Develop, maintain, and continuously improve offer strategies for current customers.
- Work with internal teams to execute omni-channel approach to reacquisition, inclusive of direct mail, email, SMS, social, etc.
- Provide analysis and insight on risk and reacquisition initiatives: strategy and campaign performance, channel contributions, attribution analysis, ROI, and performance against budget and forecast.
- Extract, cleanse, transform and prepare data from multiple, disparate sources for use in analysis, modeling and reporting.
- Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
- Mentor and share knowledge with more junior analysts.
Experience and Education
- Minimum 4 year degree (Computer Science, Math, or Business Degree preferred)
- 5+ years data analyst/modeling experience or 3+ years with Master’s Degree in Quantitative field
- Experience extracting and manipulating data using at least three of the following database technologies Microsoft SQL Server, Large SAS Datasets, Hadoop/Hive, Impala, Access, Oracle, MySQL, etc.
- Proven ability with at least one statistical package such as SAS, R, Python, SPSS, STATA, etc.
- Proficient with MS Office (Excel, Word, Powerpoint) or similar applications.
- Proven experience working in fast-paced environment with ever-changing demands
- Strong communication skills
- Experience in financial services, risk management, or target marketing a plus
Required Skills, Abilities, Soft Skill Factors
- Motivation Skills – History of achieving aggressive goals and objectives, conveying sense of urgency while moving beyond challenges and obstacles.
- Thinking and Administrative Skills – Solid analytical and problem solving skills. Ability to analyze trends and suggest solutions to challenges.
- Achieve Successful Results – Takes the initiative to get things done.
- Demonstrates Adaptability – Works effectively in the faces of stress, ambiguity, difficult situations and shifting priorities.
- Innovates – Challenges the status quo thinking to generate new ideas; takes open minded approach to situations.
- Communication Skills – Refined written and verbal communication skills. Ability to foster open communications, listen effectively and build strong partnership networks.
- Technological Competence – Knowledge of SAS and other risk management technology with the ability to leverage such tools to improve the organization’s decision making criteria.
The following breakdown summarizes the types and frequency of activities typically performed by employees in this position. It is not a guarantee of the actual distribution of activities to be performed.
tem % Activity Description
- 30% Portfolio Management Establish and maintain portfolio profitability targets. Monitor assigned portfolio to ensure performance is within threshold.
- 30% Deep Analytics Apply new/revolutionary approaches or technologies, to business challenges. Become the go to person for Deep Dive Analysis
- 20% Data Management Become the expert on third party data – know how to manipulate it, explore it for new opportunities, review new data providers for opportunities
- 20% Communicate Present findings, make strategy recommendations, implement tests, measure tests, report on test performance.
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
Contract-to-hire Software Engineer Opportunity with Great Company in Plano, TX
Job Description:Design, develop, modify, & coordinate the development of software systems to form solution of information processing problems using N-Tier architecture.
Analyze system specifications with Software Solution Architects & translate system requirements to task specifications.
Evaluate current systems & future development for domains & platforms building applications.
Utilize AGILE\SCRUM methodologies, SDLC, C#, Java, ASP.NET, VB.NET, .Net 2.0/3.0/3.5/4.0, LightSwitch, SOAP\REST\Web API Web Services, MVC, AJAX, JavaScript, PL/SQL, SQL Server, Monodroid, Android/iOS API. Req. MS in Comp Sci, Eng, or related & 2 yrs exp.
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.
Contract-to-hire Red Hat JBoss Fuse Lead Developer / Architect in Both Dallas and Austin, TX
Job Description
JBoss Fuse, ESB, SOA, ServiceMix, A-MQ, ActiveMQ, Web services, J2EE
Experience in development of SOA solutions for large programs
Experience in JBoss Fuse, J2EE, XML, JSON, XSLT
Experience in designing the integration solutions using ESB and canonical models
Develop SOA Services using Red Hat ESB per customer standards
Understands functional requirements
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Successful teamwork experience and demonstrated leadership abilities
Proven ability to transfer knowledge and stay aware of current trends and technical advancements
Ability to articulate and present different points-of-views on various technologies
Excellent time management skills
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.
Contract Java/Grails Programmer Opportunity
General Qualifications
· 5+ years experience with Java development
· Design, program and maintain web-based J2EE and/or Grails based applications
· Perform analysis, design, development, quality assurance, and maintenance for applications
· Excellent communication skills, both verbal and written
· Demonstrate broad knowledge of technical solutions
· Experience with EJB3.0, AJAX, Spring, Hibernate, Eclipse or IntelliJ, Maven and SQL
· Experience with EXT JS and Apache Shiro (JSecurity) a plus.
· Experience with Agile development methodologies and TDD a plus
· Experience creating and testing web services (WSDL and RESTful)
· Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients.
· Ability to work productively in a team.
Performance Engineering
· Should have worked with large scale distributed SOA architectures and troubleshoot, fine tune/optimize applications for Memory, JVM, GC, Disk & IO issues.
· RDMS & NoSQL design/architectures fine tuning & optimizing skills.
· Scaling distributed architectures vertically & horizontally for better (Reliability, Availability, Quick Turnaround, Less Turnaround)
Architecture/Design
· N-Tier SOA Architectures working experience.
· Ability to Analyze & Propose areas of opportunities in architecture & design.
· Strong TDD, OOAD, OOP & Design Patterns Knowledge
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
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We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.
Direct-hire Enterprise Account Executive Opportunity in Plano, TX
Enterprise Account Executive
The Enterprise Account Executive’s role is to identify and close new infrastructure as a service business, forecast opportunity performance and manage sales pipeline. The Enterprise Account Executive will call on small to medium sized companies across the US and work with the appropriate decision makers (usually a director, VP or even C-Level) to uncover their business needs and initiatives then identify and recommend the most appropriate CLIENT solution. They will also work closely with the IT sales support group to ensure the successful implementation of customer solutions.
Responsibilities
- Prospecting, identifying and closing sales of CLIENT’s products and services.
- Develop relationships in a consultative sales process by uncovering and understanding client requirements, then match those needs with the appropriate solution to sell new business.
- Create new customers from inbound sales leads (telephone, chat, and email)
- Create new customers from current customer referrals
- Outbound opportunity generation
- Develop relationships with potential partners in order to generate leads and joint marketing activities.
- Prepare sales quotes, negotiate offers and process sales orders
- Communicate regularly with customers to ensure satisfaction and improve communication
- Participate in sales meetings and training sessions
- Participate in the development of new service ideas and sales strategies as needed
- Assist sales support with ensuring client product installation success and client usage in order to optimize client satisfaction
Required Skills
- 4 year college degree preferred
- Should have 3+ years proven sales experience in managed services or a related field, such as data networking products or Internet services.
- Ability to generate and close complex sales opportunities.
- Must be able to generate your own leads through cold calling, email campaigns and networking.
- Experience in selling complex services to businesses required.
- Successful track record in meeting sales quota objectives required.
- Must have a basic understanding of and experience in strategic selling.
- Must be a HUNTER and not afraid of the phone.
- Strong interpersonal skills and desire to work in a dynamic and fast-paced environment required.
- Must have the ability to work autonomously and be self-motivated.
- Must have strong verbal and written skills.
- Must be willing to learn and adapt as necessary to accommodate changes in industry and company directions.
- Must be able to demonstrate presentation skills and be comfortable presenting to both small and large audiences
- Familiar with local marketplace, companies and the community within the assigned region
- Working knowledge of Microsoft Office products including Word, Excel & PowerPoint and Webex type products required.
Job Location
Regards,
Mike Hanes
ProVisionTech
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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
Direct-hire VMware Engineer Opportunity with Great Company in Plano, TX
POSITION SUMMARY:
The VMware Engineer will monitor performance, capacity, and bandwidth utilization of operations, and recommend future architecture strategies; provide oversight of configuration management, administration, maintenance, monitoring, modification and documentation of Systems operations and systems maintenance. All work will be performed within a very strict Change Management process.
DUTIES AND RESPONSIBILITIES:
· Configure, Support and maintain the vCloud environments, monitor and manage blade systems.
· Maintain accurate documentation of configurations
· Interface with Vendors, maintain support agreement processes.
· Research and recommend improvements to the vCloud infrastructure.
· Insure all change activities follow established policies and procedures
· Interface with Sales and Marketing to establish feature / function / benefit of the virtual cloud environments
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
· At least 10 years of hands-on experience working in an Enterprise environment as well as IT infrastructure experience
· VMWare Certified Professional (VCP) and experience with vSphere products 5.0
· Experience in High Availability Environments.
· Experience with HP Blade technology
· Basic knowledge of servers and server OS with the ability to support other tech support operations
· Ability to manage tasks without direct supervision
· Ability to follow established processes and provide feedback on productivity / activities
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
Direct-hire Managed Services Network Manager Opportunity with Great Company in Plano, TX
This is a level 3 – 4 tech position managing networks.
POSITION SUMMARY:
The candidate must have an advanced knowledge of Operating Systems, Networks, Routing, Applications, and Firewalls.
Able to support to both internal and external customers and have the ability to perform forensic analysis of failures.
DUTIES AND RESPONSIBILITIES:
Answering Help Desk Support calls, emails and other inquiries related to Network or server issues
Provide a point of escalation and support to the Desktop Support Group
Update and maintain Network schematics and documents
Plan, implement and maintain customer and internal network infrastructure
Monitor network systems and troubleshoot problems
Produce appropriate documentation for network deployment, configuration, and related processes
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Strong working knowledge of BPG protocols, Cisco ASA, Fortinet, Brocade, Networking Routing, VMWare
Excellent organizational, communication, and documentation skills
Good knowledge of MS Word, Excel, and Visio
Ability to take initiative when a problem needs to be addresses.
Willingness to learn new skills
Willingness to take on new tasks and responsibilities outside of the currently defined position
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs
Dallas IT Recruiter Guy
Integrity in Recruiting
972-200-7171
“Save Time, The Best Resources, Guaranteed!”
 Dallas Contract IT Jobs, Dallas Contract-to-hire IT jobs, Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, Dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, Dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs
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Contract Lotus Domino Contract Opportunity With Great Company in Midland, TX
We have a client that needs a Lotus Domino Consultant to perform an assessment in Midland, Texas, with more contracting to follow the assessment. Please contact me if available and interested.
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
Regards,
Mike Hanes
ProVisionTech
ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs
Dallas IT Recruiter Guy
Integrity in Recruiting
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Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, Dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, Dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs
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Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs
We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them.
Short-term Contract Java Programming Opportunity in Rowlett, TX
2 – 4 Week project
We have a client that needs a Java programmer for a short-term contract project. The work entails mostly maintenance and modifications of existing applications. Must have experience with digital signal processing.
Must have experience with the following libraries:
sox
diracle
JNI-dirac-C
lame
libgomp-1
libmad
zlib
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
1) Could you please send an updated Word copy of your resume?
2) What is your availability to start?
3) Are you open to a very short-term contract?
4) What is your current salary or pay rate?
5) Are you currently eligible to work for any employer in the US?
6) When is the best time to contact you and what # can you be reached at for this opportunity?
If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
Regards,
Mike Hanes
ProVisionTech
mhanes@provisiontechgroup.com
http://www.linkedin.com/in/mikehanes
http://twitter.com/mikehanes
Visit our website: www.provisiontechgroup.com
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