Dilemma: IT Staffing Solution- Staff Augmentation (part II)

Here’s a continuation of my previous post about staff augmentation. Another consulting client had a very short term project that required a specific skill set that no one on her staff possessed. The intricacy of the project required that our engineer become part of the IT team and interact regularly with marketing and senior management. Handling that as a fixed priced project would not have worked for us or them. We were able to provide an experienced engineer to become a temporary part of the staff and complete the development in just a few weeks. That engineer had at his disposal our entire team of engineers and project managers to offer advice and guidance as the project progressed. This is another significant advantage to the client. The staff augmenting engineer of a solid integrator has an impressive team on their staff and can access that team at any time. Compare that to a new hire coming into the company. He or she may have contacts from previous jobs, or a network of peers in the industry but it is not the same as having fellow employees who have a strong vested interest in the success of the engagement.

Just as the engineer has an opportunity to bond more closely with the client, a big plus for the integrator, the client gains significant visibility with the integrator. I am a huge fan of tight, loyal, long term relationships between integrators and their clients. It is much better for both businesses in the long term. The very process of staff augmentation goes a long way in strengthening the relationship.

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Mike Hanes

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