Due to organisational position of the IT department, some IT staff can experience higher stress levels
Recently I watched a TV show “Stress – Portrait of a killer” on Australia’s ABC. It explained, based upon research by Robert Sapolsky and others, that people lower in the corporate hierarchy, in general, have a higher level of stress.
Bashir Mamdani reports in “The social hierarchy of health”
Two different models have replaced the old idea that managers at the top of the hierarchy are under more stress than people below them. The demand control model posits that stress at work is not caused by how much demand there is, but how much control there is in relation to demand. The second model suggests that imbalance between efforts and rewards are the determinant of chronic stress.
This made me think. Since IT in most organizations is a service department and does not have a purpose by itself, would that make IT staff feel to be lower in the ‘hierarchy’. And if so, would that induce more stress with IT staff?
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