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Contract PROCESS IMPROVEMENT SPECIALIST
a. Ensure that all process improvement initiatives follow the appropriate change management and IT work documentation requirements
b. Participate in the development and implementation of process improvements and process re-engineering efforts
c. Implement appropriate measures and controls for all IT processes
d. Develop and deliver written communications as well as make presentations to introduce, educate and update as required
e. Team building and group facilitation, compiling and tracking data and preparing training materials
f. Develop standard metrics, diagramming process workflows (including inputs and outputs) to identify opportunities for improvement
g. Develop project plans for implementing improvements and monitor new processes to ensure they are followed and function as intended
h. Measure progress, increase efficiencies, and enhance process maturity based on applicable IT process standards best practices.
i. This position is temporary and ends on 12/15/2011.
3. CORE SKILLS:
a. Food and beverage industry experience preferred
b. Excellent understanding of process and work principles
c. Good time management skills (i.e. works efficiently)
d. Ability to work within a team environment as well as independently
e. Ability to supervise others when called upon
f. Strong knowledge of one of more of the following: COBIT, CMMI, ITIL, and IEEE standards for software / systems /project development, management, and life cycles
g. Excellent critical thinking and problem solving skills
h. Excellent oral/written communication skills, strong interpersonal and relationship skills
i. Expertise in coaching and influencing others without direct control or authority
j. Strong conflict resolution and negotiation skills
k. Broad understanding of all IT areas, including infrastructure, development, auditing, and internal controls
a. Bachelor’s Degree (Required), Six Sigma Green Belt or equivalent
a. 7 or more years of work experience in managing process improvement
b. Strong understanding of and ability to engineer and improve IT work processes
c. Strong understanding of IT economics and drivers of economic success
d. Excellent written and verbal communication skills
e. Strong capability to execute tasks with a precise attention to detail
f. Ability to coach and influence others across organization levels and roles
g. Strong documentation capabilities
h. Knowledge of process frameworks (e.g. ITIL, COBIT, etc.)
If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:
1) Do you have an updated Word copy of your resume?
2) What is your availability to start?
3) Are you open to a contract position?
4) What is your current salary or pay rate?
5) Are you currently eligible to work for any employer in the US?
6) When is the best time to contact you and what # can you be reached at for this opportunity?
If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.
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