What an IT career will look like in 5 years

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Emerging technologies and shifting workplace demands are reshaping the IT career horizon. Here are the changes experts see unfolding for IT roles and how IT work gets done.

If you sketched out how IT roles will change in the coming years, you’d likely envision tech roles maturing around emerging and high-value technologies, such as AI, data science, and the cloud, as well as a continuing focus on security across industries and business divisions.

These topics frequently came up in our discussions with tech leaders about the near future of IT roles. But so too did surprising insights — including potential new positions that don’t exist today.

Along with in-demand roles we discussed how work will get done and how a mix of full-time and gig workers will help deliver results. We also considered how these changes might suggest a road map for making career adjustments or corrections that can help you thrive in the years ahead.

Read more here

Direct-hire Desktop Support Analyst Opportunity in Dallas, TX

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Our Dallas, TX client, a publicly traded company and a leader in the Senior Housing and Care Industry seeks an experienced Desktop Support Analyst.  This position will report to the Manager of Desktop Support and Cyber Security, and will be a lead provider of PC and software support to both our Senior Care facilities and the Corporate Office in Dallas, TX.  The position will be primarily responsible for End User General IT Support, but will also be responsible for company hardware refresh projects, hardware inventory, and backup support to other IT personnel. 

Job Responsibilities:

The candidate assuming this role will be responsible for providing Tier II and III technical support for PC’s, printers, timeclocks, and software issues.

Primary duties include:

  • Provides accurate and courteous desktop support to both Corporate and Community employees on a timely basis
  • Monitors the successful resolution of tickets and provides appropriate progress reporting and status as necessary
  • Responsible for troubleshooting hardware, software, and connectivity issues remotely
  • Responsible for the purchase, configuration, and inventory of hardware/software
  • Arranges for and/or prepares equipment for shipping/receiving
  • Work with 3rd party vendor for any email setups, terminations, and general issues
  • Any other duties as assigned by the Manager or IT Director

Required Skills and Experience:

  • 4+ years experience in a desktop/helpdesk senior role
  • Ability to communicate technical information to a non-technical audience
  • Ability to interface well with people in person, via telephone, and email and provide IT support in a positive and courteous manner
  • Expert knowledge of Windows 7/10
  • Working knowledge of Microsoft Active Directory
  • Knowledge of network security practices, antivirus, and encryption software
  • Developing help and how to documents
  • Proper IT change management processes

Minimum Education Requirements:

  • High school diploma and/or GED certificate required
  • Four year college degree preferred, however a combination of an Associates Degree and Experience will also be considered
  • A+ certification is a plus


If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

    Your Email (required)

    Position You Are Applying For?

    What is your availability to start?

    Are you open to a direct-hire position?

    What is your current salary or pay rate?

    Are you currently eligible to work for any employer in the US?

    When is the best time to contact you and what # can you be reached at for this opportunity?

    Upload Your Resume

    We pay for referrals, so if this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this link to them.

    Regards,

    Mike Hanes
    ProVisionTech



    Top Five Reasons Tech Pros Should Earn Professional Certificates

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    eWEEK DATA POINTS: New IT jobs will require adeptness in relatively new fields such as artificial intelligence, machine learning and data science. Better get prequalified.

    It’s no secret that tech automation is poised to upend many traditional careers. The good news is that if you have the right technical background, your skills are in greater demand than ever. In fact, according to a recent survey by the Consumer Technology Association, 92% of employers reported that they’ll “need more employees with technical skills.”

    Many of these jobs will require adeptness in relatively new fields such as artificial intelligence, machine learning and data science.

    Read more here

    What an IT career will look like in 5 years

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    Emerging technologies and shifting workplace demands are reshaping the IT career horizon. Here are the changes experts see unfolding for IT roles and how IT work gets done.

    If you sketched out how IT roles will change in the coming years, you’d likely envision tech roles maturing around emerging and high-value technologies, such as AI, data science, and the cloud, as well as a continuing focus on security across industries and business divisions.

    These topics frequently came up in our discussions with tech leaders about the near future of IT roles. But so too did surprising insights — including potential new positions that don’t exist today.

    Read more here

    10 bad IT hires to avoid

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    10 bad IT hires to avoid

    A bad IT hire can have a crippling ripple effect on team productivity. Here, IT leaders share their IT hiring horror stories — and tips on how they could have been avoided.

    Tech leaders who’ve been in business for a while will recognize this scenario: A new hire who looks great on paper (or LinkedIn) gets a desk, an ID card and an attitude. Your promising new IT staffer is turning into a bad hire horror story.

    Read more here

    6 soft skills IT needs to succeed in the digital era

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    6 soft skills IT needs to succeed in the digital era

    When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

    Read more here

    7 ways to make IT operations more efficient

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    7 ways to make IT operations more efficient

    Chances are your enterprise’s IT operations could use some improvement. Here are tips for getting key services on the fast track to higher performance and cost savings.

    Read more here