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IT leaders face reality check on hybrid productivity

December 15, 2022/in Articles, Uncategorized/by admin

Once an organizational boon, hybrid work productivity is on the wane. Many CIOs see more time in the office, new leadership skills, and streamlined collaboration offerings as part of the answers. CIO Ted Ross believes the honeymoon is over for breakneck productivity when it comes to hybrid work, and he’s not the only one. Tech […]

Direct-hire Senior Systems Engineer Opportunity in Lewisville, TX

December 7, 2022/in Jobs, Windows System Admin/by admin

Sr. Systems Engineer A Senior Systems Engineer is responsible for the development, maintenance and continuous improvement of core infrastructure platforms. This role will engineer solutions based on industry best-practice, leveraging their technical expertise along with available resources to include partner relationships. Enthusiasm in delivering solutions of superior quality and workmanship is as important as meeting […]

IT leaders face reality check on hybrid productivity

December 15, 2022/in Articles, Uncategorized/by admin

Direct-hire Senior Systems Engineer Opportunity in Lewisville, TX

December 7, 2022/in Jobs, Windows System Admin/by admin

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IT leaders face reality check on hybrid productivity

December 15, 2022/in Articles, Uncategorized/by admin

Once an organizational boon, hybrid work productivity is on the wane. Many CIOs see more time in the office, new leadership skills, and streamlined collaboration offerings as part of the answers.

CIO Ted Ross believes the honeymoon is over for breakneck productivity when it comes to hybrid work, and he’s not the only one. Tech employees at the City of Los Angeles IT agency who were forced to work remotely in the early pandemic days were very efficient, Ross says.

“Fully into the pandemic we had a 34% increase in project delivery,” he adds. But since then, productivity and innovation have waned, in part because of fading relationships between once in-person teams, along with a slew of new IT employees — 45 in the past year — who haven’t yet built those relationships.

“We’re actually very supportive of hybrid telework,” Ross says. “It comes down to finding a balance” of what can be done effectively remotely and what needs to be done in the office, he adds. In response, Ross started training supervisors on how to create those relationships with digital “checkpoints” to keep productivity humming.

At insurance company National Life, CIO Nimesh Mehta says his IT team saw productivity increase 26% during the pandemic “because I think people didn’t have anything better to do than work,” Mehta says. “Now I’m seeing productivity drop.”

The same goes for innovation. “We’re a team that likes to work together, likes to whiteboard and solve problems,” he says. “When we lost that, I asked my team to tell me one thing we came up with that was innovative during COVID that we actually executed — not ideas that we had in the past that we just did faster — and there was dead silence.”

Hybrid productivity on the wane

It’s a familiar scenario for many CIOs. Productivity increased markedly during the shift to remote work, but it is now lagging behind what many leaders want it to be, bringing about a reckoning on how to remain productive in hybrid times.

In the first half of 2022, productivity — the measure of how much output in goods and services an employee can producein an hour — plunged by the sharpestrate on record going back to 1947, according to data from the Bureau of Labor Statistics.

When it comes to hybrid productivity in the tech and services world, perception and reality are often misaligned. In a recent survey of more than 20,000 people, Microsoft found that 87% of employees say they are productive at work, while only 12% of leaders have confidence that their workers are being productive. The company also analyzed trillions of anonymous productivity signals from its products and found that for the average worker, meetings, chat, and after-hours and weekend work have all increased over the past two years.

Indeed some types of IT task-based work can be done productively from home, but relationship-based tasks — innovation, strategic planning, relationship-building with customers or stakeholders — are difficult to do remotely.

To reset the productivity and innovation scales, companies are recalling workers back to the office a few days a week, giving team leaders extra latitude with managing their own teams, and streamlining a glut of collaboration tools brought in hastily during the pandemic, ensuring productivity can return to pre-pandemic levels (or higher) and innovation can get back on track.

Here are a few examples of adjustments IT leaders are making to help hybrid workplace arrangements work better for their organizations.

Direct-hire Senior Systems Engineer Opportunity in Lewisville, TX

December 7, 2022/in Jobs, Windows System Admin/by admin

Sr. Systems Engineer

A Senior Systems Engineer is responsible for the development, maintenance and continuous improvement of core infrastructure platforms. This role will engineer solutions based on industry best-practice, leveraging their technical expertise along with available resources to include partner relationships. Enthusiasm in delivering solutions of superior quality and workmanship is as important as meeting deadlines. Outstanding soft-skills are an integral part of the Senior Systems Engineer’s toolkit. The Senior Systems Engineer will participate in team efforts which evaluate new hardware, operating systems, applications and other technology to identify components that may improve the infrastructure. A Senior Systems Engineer must have the ability to gather business requests and translate them into project requirements to deliver sound technical solutions. Projects require extensive collaboration and coordination with stakeholders, internal business units and third-party vendors so effective communications skills are required. The Senior Systems Engineer will provide Subject Matter Expert level operational support for infrastructure platforms and services.

Responsibilities

Infrastructure scripting, automation and Wintel server hardening
Hypervisor installation, configuration, maintenance and migrations
Datacenter host, storage and ancillary appliance provisioning and operations
Public Key Infrastructure maintenance and operations
Data and server backup maintenance and bare metal recovery operations
Microsoft System Center Configuration Manager operations
DNS-DHCP-IPAM maintenance and operations
Install, configure and maintain Microsoft Active Directory Infrastructure
Active Directory GPO design and operations
Intall, configure and maintain all VMware components in the environment
Install, configure and maintain storage appliances from multiple vendors.
Install, configure and maintain Wintel compute nodes and hosts from multiple vendors
Install, configure and maintain geographically dispersed hypervisor deployments
Manage VMware vCenter environment for 500+ virtual machines.
Identify and resolve infrastructure hardware and software failures in a timely manner.
Deliver post-mortem and Root Cause Analysis documentation as needed.
Proactively enhance the stability of all infrastructure platforms.
Adhere to company Change Management and system security protocols.
Update infrastructure documentation with system diagrams, process flows and other related artifacts.
On-call after hours support on a rotating schedule for Sev1 infrastructure outages.
Ensure stable Service Delivery of infrastructure resources.
Monitor Incident and Service Request queues to ensure timely resolution.
Mentor teammates and engage the business to foster technology adoption.
Monitor system performance throughout the enterprise and identify bottlenecks.
Maintain patch management schedule for infrastructure components.
Identify drift from engineered system specifications and maintain Configuration Management.

QUALIFICATIONS

Qualifications

5+ years directly administering enterprise infrastructure platforms
5+ years administering VMware hypervisor and clustering technologies.
5+ years of experience administering complex virtualized infrastructure.
Excellent analytical skills and troubleshooting methodology.
Expert knowledge of Active Directory, Exchange Server and System Center.
Solid understanding of MS SQL, IIS, enterprise printing and faxing solutions.
Experience building large, scalable and highly available mission critical systems.
Experience with backup and disaster recovery solutions.
MCSE, VMware or other advanced infrastructure certifications are a plus.
Knowledge of the Microsoft M365 product suite is a plus.
Knowledge of Cisco Webex or other collaboration suites are a plus.
Bachelor’s degree in information technology or equivalent; or six years related experience in server hardware, operating systems, active directory; or equivalent combination of education and experience.

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Mike Hanes
ProVisionTech

972-200-7171

mhanes@provisiontechgroup.com