Why there should be no such thing as an IT project

IT is not an island: CIOs reveal the secrets to successful business projects…

By Mark Samuels (Cross Posted from silicon.com)

ANALYSIS

How is it that pure IT projects seem destined to fail, and yet technology is clearly key to business? Mark Samuels canvasses a group CIOs for their views on what barriers there are to IT project success.

“IT projects never really work,” says Mike Day, CIO at fashion designer Tommy Hilfiger. That seems like negative talk from a technology chief but there is sound method in the apparent madness.

More technology chiefs are waking up to the need for IT projects to be sponsored by the business. In cost-constrained times, CIOs are trying to avoid driving into a technology cul-de-sac. So rather than simply implementing IT projects, many CIOs are aiming to understand what executives need from the outset and meet agreed outcomes.

“The best ideas are sponsored by the business,” says Day. “Technology is now so pervasive through the organisation; it’s end-to-end. The CIO has to communicate to the business what is possible and why.”

Such communication has to rely on agreed business objectives. IT and other line-of-business executives need to collaborate and work back towards technology implementation from an end goal that is well defined.

Take Day, who was searching with his executives for a means to help a dispersed workforce of global designers collaborate in real-time. The answer was videoconferencing, with the firm having recently signed a five-year managed services contract with BT to provide high-specification Tandberg technology.

The system meets the stipulated business demand, using virtual fitting rooms to allow employees from various business units around the globe to work together without the need for travel. “You have to understand the problem that the business is trying to solve,” says Day, who reports to the designer clothes brand’s chief operating officer.

“Success is about trying to identify what people want through a particular initiative. I’m able to talk in a language the business understands. CIOs have to rely on a strong network for outside peer review.”

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Mike Hanes
ProVisionTech

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Job Tips – What Does the Ideal IT Resume Look Like?

Cross Posted from CIO Magazine

Everyone has an opinion on what information an IT resume should include and how it should be formatted. Please share yours.

Last week I interviewed Shana Westerman, a recruiting manager with IT staffing firm Sapphire Technologies, for an article on IT resumes. She has a fresh perspective on how to write an IT resume based on her experience matching IT professionals for contract and permanent positions with her IT line manager and IT executive clients.

Westerman’s thoughts on how to write an IT resume are informed by her need to know as much about a candidate as possible before presenting the candidate to a client. They’re also informed by her clients’ needs for detailed documentation on prospective employees. 

I found Westerman’s underlying message (be careful who you take resume advice from; make sure it’s tailored to IT jobs because not all resume writing advice is) refreshing, thought-provoking and sensible. But I knew some readers would consider her recommendation to write long, detailed resumes heresy, and indeed it stirred controversy (see the comments readers left.)

Who knew IT resumes could inspire as much debate and vitriol as President Barack Obama’s citizenship or Sarah Palin’s viability as a presidential candidate? Everyone, it seems, has an opinion on what an IT resume should look like, and often those opinions contradict each other.

For example, some professional resume writers and recruiters say the resume shouldn’t be more than two pages while others (including Westerman) say a three or four page resume is fine, especially for a high-level IT executive with several decades of experience. Some job search experts and career counselors recommend including fancy graphics, images or charts to make one’s resume stand out. Others say fancy formatting is unimpressive and irrelevant. 

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Mike Hanes
ProVisionTech

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We Know IT and We Only Do IT Recruiting

We Know IT and We Only Do IT Recruiting

If you need to fill a qualified professional Dallas IT Position or if you’re an Dallas IT Professional looking to upgrade, doesn’t it just make sense to work with a company that actually has the background and expert, insider, knowledge of the IT Industry in the Dallas / Fort Worth Metroplex?

After over 10 years as a Dallas IT professional, Mike Hanes, president of ProVisionTech Group started the company after experiencing, first hand, just how big name and general recruiting firms were doing their clients a disservice.

He wasn’t going to play the “number’s game” that is all too common in the industry.

Instead he founded a company that is dedicated to providing the best possible match for both the organization and the candidate.

Based on over 10 years experience as a Dallas IT professional, project lead and holding an MBA in E-Business, he developed a pre-screening process that ensures Dallas-Fort Worth IT departments & organizations and Dallas-Fort Worth IT candidates find the right match, faster and with a lot less headaches.

When you work with us, you’ll find the right person or position faster than you ever imagined.

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“Mike is very knowledgeable about all facets of the technology sector. His depth of experience combined with his high integrity and true caring for his clients make him the right man to recruit the people you need to make your IT project a success. Whether you are one of his individual contractors or a corporate IT department contracting services from him, you will be highly satisfied with the results.”

Kevin Brockhoff, former ProVisionTech IT Consultant

“Mike Hanes and I share core values of integrity and Christian service. From our first meeting Mike impressed me with his ability to leverage those values as an asset in his business. Mike was instrumental in helping us find someone to fill our open IT position. ProVisionTech worked with us to determine our specific needs and then provided several candidates who met those requirements. We would definitely feel comfortable doing business with ProVisionTech again, should the need arise.”

Bill Herlin, Director, IT Strategy & Governance

Regards,

Mike Hanes
ProVisionTech

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Job Search Tips – Leveraging Technology for your Job Search – Vol 1

Reposted from CareerAlley


"We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." – Carl Sagan

Most (if not all) job searches must leverage technology to be successful these days. Even the "low tech" methods require that you have a resume in Word, pdf or some other electronic version. But to be honest, successful job search requires technology these days. I’ve written a number of posts on this topic, but the technology changes and improves so often these days, it doesn’t hurt to provide updates from time to time. Even CareerAlley is now "mobile ready" if you view it on your smartphone (or Blackberry) browser (take a look). Too much to cover in one article, so consider this volume 1 for now. So what’s changed, new or not covered before?

Podcasts: Most of you are aware of podcasts and many of you watch (or listen) to podcasts in some way, shape or form. There are free podcasts you can leverage in your job search:

  • Secrets of the Job Hunt – Great topics (the link to the left will take you to the podcast in iTunes) complement the Secrets of the Job Hunt website. Depending on the topic, which range from job search strategies to advice for recent grads, each podcast runs 2 to 25 minutes or so. You can listen to these while sitting in front of your computer (a few are video podcasts) or while using your iPod, this is a great way to get valuable information to help in your job hunt. By the way, did I mention that these are free?
  • JobDig – Another podcast for job search, the link to the left will take you to the podcast in iTunes (JobDig offers other formats as well from their podcast page at JobDig Podcasts). These podcasts (also free) range from 4 to 10 minutes or so and complement the JobDig.com website. Topics range from job advice to job search tips. Also worth a listen.
  • The Savvy Jobseeker – One more for you (and yes, the link to the left takes you to the podcast in iTunes), The Savvy Jobseeker (website = savvyjobseeker.com) also provides free podcasts with topics that range from "Tips to landing a high-paying job" to "How to choose job references". Each of the podcasts range from 14 to 30 minutes or so.

Read more here

Mike Hanes
ProVisionTech

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Are you wasting your IT Application Support budget?

Are you wasting your IT Application Support budget?

The concept of Lean is based on eliminating waste from a process. Application Maintenance and Support is one of the largest IT costs for an enterprise. Waste from a large project can have significant short-term impacts. Waste in the Application Support area can far exceed project waste because of the long-term nature of support.

What is Application Maintenance and Support? If you are typical, you have Application Maintenance and Support teams consisting of a fixed number of resources deployed to provide following types of services:

1. Resolution of Incidents and Problems

2. Consultation Services – Answer questions about the operation of the system and provide planning services to customer

3. Scheduled services such as planned enhancements to add capabilities or provide custom one-time access to information

Do you have the right number of people assigned to the support team? How well do you handle spikes in support requirements? Are the support services beneficial or are they simply “busy work” to occupy a fixed team of resources? Are the supported applications providing value to the business?

Most of support activities are short in duration and require detailed knowledge of the system or time-consuming analysis and research. In order to avoid the time-consuming analysis, support teams are typically staffed with knowledgeable experts. It takes so long for a person to learn the application, organizations resist transferring staff which limits staffing flexibility, adds costs, and increases waste.

Support teams are staffed to handle spikes in problems that may occur during peak periods. A spike in enhancement requests may lead to a growing backlog because of the difficulty in orienting staff. A lull in priority work may leave the team under-utilized.

Most support teams encounter the following challenges:

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Mike Hanes
ProVisionTech

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IT Job Tips – Your Success as a IT Project Manager Lies in your Willingness to Make Decisions

Having the guts to go out and make decisions will enhance your career.

Back in December of last year I wrote how “Decision Making is Essential to Good Project Management.” I found that there are many articles already written on how to go about making decisions. One of the best of have read was pointed out in Preetham Nadig’s response to my blog last December. You can read that article, “The case for behavioral strategy” on the McKenzie Quarterly web site. Throughout my career I have been frustrated by slow decision making on my projects. Today I would like to elaborate more on the authority of project managers to make decisions.

Many experts on leadership point out that the worst decision is the decision not to make a decision. You can find this phrased in many different ways but the meaning is the same. What many people don’t realize is that avoiding a decision is a decision in itself. The ramifications of avoiding or delaying a decision must be analyzed against actually making a decision. In my previous blog I emphasized some of the problems that can occur if decisions are not made in a timely manner.

The lack of a decision can be quite detrimental to any project. To be successful, projects must continuously make forward progress. Since the project manager’s performance is measured by the success of their project(s) it is of utmost importance that project managers ensure that decisions are made effectively.

There are two categories of decisions that I will define here. The first is a decision that is out of the project manager’s control and the second is a decision that is within the project manager’s control. Yes, there is a lot of gray area in between and being able to decipher who has the authority to make decisions is not easy.

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Mike Hanes
ProVisionTech

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Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171


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