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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Senior Network Operations Engineer

Company

This client is the largest fixed wireless provider serving businesses in the United States. We deliver a comprehensive portfolio of high-bandwidth Internet access, point-to-point private line services and managed solutions over one of the industry’s most scalable last-mile networks.

Job Summary

Be a part of a team responsible for providing direction and assistance to the field operations team, day-to-day maintenance, testing and otherwise resolving network. This position will primarily be performed in an office environment, and will occasionally work in the field as required by outages, projects or assignments. Candidate must work effectively under pressure associated with project deadlines, priorities, and working with complex, rapidly changing technology. Candidate must respond at any given time to system failure emergencies, unanticipated problems, or contingencies. Ideal candidate is personable and self-motivated with a high degree of integrity.

Responsibilities:

• Provide excellent customer experience through the use of solid communication skills
• Assess the ability to work efficiently within the ACD system, Trouble Ticketing system, Network Management System and be able to navigate through each to complete required job functions
• Provide Third-level problem determination.  Address and resolve NOC assigned trouble tickets and customer communications
• Support all first and second level escalations within the NOC.  Work with Network Engineering to identify and resolve complex routing issues, DNS issues, routing tables errors, and Network architecture issues within the network.
• Support turn-up on new customers, work with LECs, Network Engineering, RF Engineering in all aspects of customer installations
• Conduct training of all Network Operations Engineers in an effort to reduce escalations to Third level and to Network Engineering.  Success will be based on the reduction of churn, reduction of MTTR, reduction of re-assigned tickets and increased efficiency in the Network Operations Center
• Monitor and test network performance and provide network performance statistics and trends reports
• Notify customers and Internal Departments when problems occur following NOC notification procedures. Ensure that customers understand what is happening and is cognizant of delays as well as progress
• Advanced knowledge of Cisco IOS and CAT OS, and extensive knowledge of Point-to-Point concepts, entire suite for TCP/IP,OSPF, EIGRP, MPLS and BGP
• Trouble-shoot latency issues between CPE, client company, and LEC equipment and identify source of issue, resolve issue or assign it to the appropriate group for resolution. Follow through to completion and update the affected customers appropriately
• Provide assistance to the field operations team in 24/7 rapid response format
• Interpret network management console messages, and perform required actions in addition to administrative system support for enterprise event & performance monitoring systems
• Create and schedule system activities such as testing and maintenance
• Keep NOC customers informed of any problems or scheduled down times using change management procedures to meet committed SLAs
• Test T1 and T3 wired circuits as needed with regards to customers issues and new turn-ups
• Monitor wireless links /radios to ensure connectivity and proper throughputs and speeds
• Ensure that all problems are logged utilizing the NOC troubleshooting ticket procedure
• Perform additional duties when NOC activity is low including configuration and inventory data entry, generating management and technical reports, and generating summaries of active problems
• Must be able to participate in a rotation of on-call support as needed and required to support our 24x7x365 Network Operations Center
• Must be flexible and available to work day shifts, evening shifts, night shifts and weekends and Holidays as needed and scheduled to support our 24x7x365 Network Operations Center

Educational & Work Experience Requirements:

Any combination of education, training and experience, which would provide the required knowledge, skills and abilities, will be considered. Qualifying education/training may include:

Bachelor’s degree or higher in Telecommunications preferred

5+ years of previous NOC experience with an understanding of Microwave technology

5+ years progressively responsible in LAN/WAN and Telecommunications.

Successful completion of Vendor related certifications (IE CCNA, CCNA – Voice, CCNA – Wireless.

Technical school in electronics and/or communications technology or verifiable on-the-job training.

Knowledge/Skills/Abilities:

• Knowledge of Cisco routers and switches for access, distribution, and core layers
• Knowledge of engineering standards and methods for copper and fiber optic cabling systems
• Knowledge of methods used to operate and maintain a wide area fiber optic network
  Knowledge of Local Area Network topologies and transmission standards
• Skill in documenting and auditing all networks and data environments
• Ability to analyze, research, prepare, present and/or implement recommendations, reports, statistics, data, plans, technical specifications, and policies
• Ability to supervise, monitor, and coordinate activities of multiple vendors and contractors
• Ability to use good judgment in difficult, high-pressure situations
• Ability to communicate effectively both verbally and in writing

Benefits Overview:
Medical, Dental & Vision Insurance
Company paid Life insurance, Short Term & Long Term Disability

Flexible benefit plan
401k with company matching
Two weeks’ vacation per year

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171

    “Save Time, The Best Resources, Guaranteed!”

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If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Direct-hire Sr Systems Administrator Opportunities with Great Company in Fort Worth, TX

2 Different Positions:

Web Services Sys Admin
· Web Services, eCommerce and Middleware administration strongly preferred.
· Experience with IIS, Apache, WAS, TomCat and CMS systems strongly desired.

VMWare Sys Admin
· · Strong knowledge of VMWare vSphere for server and desktop virtualization.
· In depth knowledge of Citrix XenApp and XenDesktop

SCOPE

The Systems Administrator II is accountable for installing, configuring, monitoring, troubleshooting and maintaining all Intel based servers to ensure optimal operation of servers and installed applications. This position handles assignments of a more complex nature and provides guidance to others within the department.

ACCOUNTABILITIES

Ensures optimal performance of all Intel based servers by proactively conducting ongoing performance monitoring and by tuning/adjusting as necessary.

Ensure service performance meets or exceeds business expectations and is delivered in accordance with SLAs.

Provides effective Network administration duties on a 24/7 basis, as needed, by researching/analyzing issues/requests to determine server/application related implications, effectively communicating with all impacted parties and by troubleshooting and resolving issues with a sense of urgency to minimize any system downtime.

Created Knowledge Base articles of operational tasks to streamline support and empower first level support to resolve issues on a first call basis.

Effectively maintains all Intel based servers by performing maintenance patching and application upgrades (including operating system and various applications) as needed.

Ensures optimal server set-up by conducting effective new hardware installations, hardware replacements/upgrades and by performing operating system reconfigurations as needed.

Ensures applications are effectively set-up on the server by installing the application and by conducting application availability testing.

Creates optimal server infrastructure in support of new applications by researching and recommending hardware/software technologies in support of application requirements.

Ensures server security integrity by reviewing and implementing server policies within the system.

Assists in developing the skills of the Server Administrator I by providing guidance and mentoring.

Contribute to delivery of Infrastructure initiatives, i.e. server consolidations, centralization and virtualization.

Contribute to new projects to ensure a smooth transition into the live environment, e.g. integration of acquired companies, new site installations, introduction of new applications or development of Infrastructure services.

EDUCATION & EXPERIENCE

High School Diploma or GED required.   A Bachelor’s Degree in Computer Science plus three to five years of Systems Administration experience; or equivalent combination of education or experience preferred. Datacenter environment server hardware and software installation/ support experience required.

SKILLS & CERTIFICATIONS – for both positions

· In-depth knowledge of Windows Server Administration to include Active Directory, Exchange, SQL and IIS technologies.
· MCSA/ MCSE 2003 and newer certification desired.
· In-depth knowledge of Windows Powershell and/or VB scripting to automate common tasks.
· Knowledge of VMWare vSphere for server and desktop virtualization.
· In depth knowledge of Citrix XenApp and XenDesktop a plus.
· CCA/ CCEE/ CCIA certification desired
· Knowledge of Server Hardware including RAID, PCB’S and PCI configurations.
· Possesses generalized knowledge of EMC storage arrays and FC/FCoE SAN.
· Knowledge of Cisco UCS server hardware a plus.
· Demonstrated Windows performance tuning and troubleshooting skills.
· Knowledge of DNS, DHCP, SQL 2008, IIS, Websphere and ION an added plus.
· Knowledge of Microsoft Office applications.
· Strong analytical and problem solving skills.
· Proven ability to solve complex problems in datacenter environments
· Strong organizational skills and multitasking ability.
· Strong attention to detail.
· Demonstrated ability to work in teams with a collaborative interpersonal style.
· Good verbal and written communications skills with the ability to effectively document procedures.
· Ability to document processes and procedures.
· Ability to work weekends and after business hours.
· Possess accurate keyboarding proficiency.

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

1) Could you please send an updated Word copy of your resume?

2) What is your availability to start?

3) Are you open to direct-hire?

4) What is your current salary or pay rate?

5) Are you currently eligible to work for any employer in the US?

6) When is the best time to contact you and what # can you be reached at for this opportunity?

If this opportunity is not a good match for your skills or you are not available but know someone who is, please forward this email to them as we pay referral fees for anyone you refer that we place with a client.

Regards,

Mike Hanes
ProVisionTech

ProVisionTech Jobs – Dallas IT Jobs – Dallas Technical Jobs

Dallas IT Recruiter Guy

Integrity in Recruiting
972-200-7171

    "Save Time, The Best Resources, Guaranteed!"

Dallas Direct-hire IT Jobs, Dallas Information Technology, Dallas IT, Dallas IT Candidates, Dallas IT Departments, Dallas IT Jobs, Dallas IT Professional, Dallas IT Programmers, Dallas IT Recruiter, Dallas IT Recruiting, Dallas IT Requirements, Dallas IT Staff Aug, Dallas IT Staff Augmentation, Dallas IT Staffing, Dallas jobs, Dallas Technical Jobs, Dallas Technical Programmers, Dallas Technical recruiter, Dallas Technical Recruiting, Dallas Technical Staff Aug, Dallas Technical Staff Augmentation, Dallas Technical Staffing, Dallas-Fort Worth IT Staffing, Dallas-fort worth staffing, database developer, DBA jobs, DFW IT Staffing, Information Technology, information technology budgets, Information Technology Field, information technology hiring, Information technology jobs, Information Technology Projects, Information Technology Recruiting, information technology spending, Information Technology Staffing, IT Hiring, IT Job, IT Jobs

Posted via email from ptg’s posterous