Direct-hire Director of IT Operations Opportunity in Downtown Dallas, TX

The Director of IT Operations will:

  • Set the mission and vision of the IT team
  • Lead the selection, negotiation with vendors and implementation of best of breed tools, systems, and services that enable the company to operate at a fast pace without compromising on the availability and security of products
  • Acts as a trusted advisor, and builds and maintains relationships with other leaders and senior executives to develop a clear understanding of enterprise needs; and is able to respond with agility to changing industry and company priorities
  • Ensure critical system security standards and best in class cloud security solutions are deployed. Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
  • Manage IT Service Delivery partners and integrations as appropriate
  • Analyzes complex business needs and recommends technical solutions.
  • Establishes and manages policies and procedures regarding all aspects of technical infrastructure, including hardware, software, access/security
  • Hires and manages department personnel 
  • Establishes and manages to service level metrics for all key areas of responsibility.
  • Maintains oversight of all systems/services and ensures all are ahead of current needs
  • Leads hardware and software purchase decisions, manages vendor relationships
  • Ensures all internal stakeholders receive world class service
  • Uses proven processes and project management methodologies for all implementations/projects
  • Maintains current knowledge of applicable trends, rules, regulations and other factors and ensures the business is always ahead changing needs/risks
  • Establishes and manages corporate disaster avoidance and recovery plans
  • Implements and has oversight over information security processes and protocols for all IT related activities
  • Establishes and manages budgets on an ongoing basis

Who you are (Minimum qualifications)

  • You have a Bachelor’s degree in Computer Science or related field
  • You have 10 years+ building and supporting an IT Infrastructure organization from the ground up in a senior management and/or executive role(s)
  • A hands-on leader who enjoys building teams and processes, recruiting, mentoring and growing with their team
  • Proficient knowledge and experience implementing and utilizing a Mac environment
  • Prior experience implementing a ticketing system, such as ServiceNow, and JAMF or similar
  • You have demonstrated capabilities in Strategy & Planning and have experience in developing an IT strategy and roadmap for areas of responsibility
  • Must have proficient experience in cloud environments with AWS cloud experience preferred
  • Start-up leadership experience in the tech industry is preferred but not required

Doesn’t hurt that we also offer….

  • Market competitive health/dental/vision
  • 100% company paid life insurance
  • 401k with dollar for dollar match up to 6% with immediate vesting

If you have this experience, feel you are a fit for this position, and are interested, please answer the questions below:

Your Email (required)

Position You Are Applying For?

What is your availability to start?

Are you open to a direct-hire position?

What is your current salary or pay rate?

Are you currently eligible to work for any employer in the US?

When is the best time to contact you and what # can you be reached at for this opportunity?

Upload Your Resume

Regards,

Mike Hanes
ProVisionTech